Mortgage Call Center Representative
VirtualVocationsFort Collins, Colorado, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Mortgage Call Center Representative (Temp-to-Hire).
Key Responsibilities
Assist homeowners with routine or complex issues and requests in a call center environment
Provide exceptional customer service and resolve customer issues using an advanced telephony system
Track and document all communications with customers to maintain a detailed history of contact
Required Qualifications
High School Diploma or equivalent required
2 years of Call Center or Customer Service experience preferred
Basic mortgage product knowledge preferred
Knowledge of customer service principles and practices
Must be available to work Monday - Friday 12-9 EST with rotating Saturdays
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Call Center Representative • Fort Collins, Colorado, United States
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