Salesforce Project Manager Service Cloud
Location : Remote
Type : Contract
About the Role
We are seeking an experienced Salesforce Project Manager to lead enterprise-scale programs focused on Service Cloud and multi-cloud implementations. In this role, you'll oversee end-to-end project delivery, governance, and stakeholder communication for complex Salesforce transformation initiatives. The ideal candidate will combine a strong project management foundation with Salesforce delivery experience, ensuring seamless execution across cross-functional, onshore / offshore teams.
What You'll Do
Lead end-to-end Salesforce program delivery across Service Cloud and other Salesforce platforms.
Manage stakeholders, vendors, and executive communications to maintain delivery transparency.
Coordinate onshore / offshore development teams to ensure quality and timely outcomes.
Oversee project governance, risk / issue management, and change control processes.
Drive Agile / Waterfall hybrid delivery, ensuring milestones and KPIs are met.
Partner with architects and technical leads to manage integration-heavy Salesforce ecosystems.
Maintain clear documentation, dashboards, and delivery reports for executive reviews.
What We're Looking For
10+ years of total project management experience.
5+ years managing Salesforce programs with proven Service Cloud delivery experience.
Strong experience with Agile / Waterfall hybrid delivery methodologies.
Excellent communication, stakeholder, and vendor management skills.
Proven ability to lead distributed delivery models across time zones.
PMP or Agile certification preferred.
Prior experience managing multi-cloud Salesforce projects (Sales, Experience, Marketing, etc.) is a plus.
Why Join
Work with a premier consulting team driving Salesforce transformation at enterprise scale.
Collaborate with global delivery teams across innovative Salesforce ecosystems.
Salesforce Project Manager • NJ, United States