Lube Technician

Position Summary

The Lube Technician role is an entry-level position designed to familiarize new team members with our service standards, procedures, and customer-focused philosophy. This position serves as the foundation for advancement, with certification as a Certified Technician expected within 45 days of hire.

In this role, you will learn and assist with our Full-Service Oil Change process, perform routine vehicle maintenance, and deliver fast, friendly, and professional service to every customer.

Essential Duties and Responsibilities

• Learn and adhere to standard operating procedures for oil changes and related services
• Assist with vehicle maintenance tasks such as oil changes, filter replacements, and fluid top-offs
• Maintain a clean, safe, and organized work environment
• Communicate effectively with team members to ensure smooth workflow
• Provide an exceptional and professional customer experience
• Complete required Rally Point training modules to achieve Certified Technician status
• Demonstrate proficiency in all positions involved in the Full-Service oil change
• Uphold standards of integrity, efficiency, and transparency
• Lead by example in delivering exceptional customer service
• Support team performance and mentor new technicians

Knowledge, Skills, and Abilities

Education & Experience