Route Supervisor

Job Description

Job Description

Description : JOB SUMMARY

The Route Supervisor is responsible for overseeing the daily work of Route Drivers. This position also serves as back up to Route Drivers, Service Technicians and Warehouse Employees

ESSENTIAL DUTIES / RESPONSIBILITIES

• Ensure all Route Drivers are loaded and ready to start routes on time each morning.
• Ensure drivers rotate product regularly and manage par levels.
• Perform at least four quality control checks per route each month.
• Work with Branch Manager to maximize route efficiency.
• Ensure all Service Technicians are loaded and ready to start service calls on time each morning.
• Oversee daily pulling of products and guarantee warehouse pulls are made so routes are ready for the next workday.
• Collaborate with Customer Service team in overseeing daily field operations.
• Oversee proper completion of all end of day paperwork by Route Drivers and Service Technicians.
• Make sure warehouse is kept clean and tidy.
• Ensure all trucks are kept clean (inside and out), organized, and routinely maintained. Address vehicle problems and repairs, as needed. Maintain security of company vehicles and equipment.
• Provide route relief and / or service work during vacations, extended leaves, or other absences.
• Keep Branch Manager informed of parts and equipment needs.
• Address any problems between employees and promptly escalate significant employee or customer issues to management.
• Comply with and enforce all FirstChoice policies and procedures, including but not limited to those contained in the Company’s Employee Handbook.
• Perform additional duties as assigned by management.

Requirements :