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Retail Store Manager - Phoenix AZ

Retail Store Manager - Phoenix AZ

America’s Antique MallPhoenix, AZ, USA
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Store Manager - America's Antique Mall (Phoenix, AZ) Location :

2820 W Dunlap Ave, Phoenix, AZ 85051

Salary : $65,000 - $70,000 annually + Monthly Bonus Opportunity

Start Date : Fall 2025

Website :

Help Launch America's Antique Mall in Phoenix, AZ. Lead in a Fun, Fast-Paced Retail Environment!

America's Antique Mall is coming to Phoenix! This brand-new 45,000 sq. ft. retail destination will bring together hundreds of vendors offering antiques, vintage treasures, unique décor, furniture, collectibles, and more. We are passionate about delivering exceptional customer service, supporting our vendors, and creating a memorable and fun shopping experience.

We are currently seeking a motivated and experienced Store Manager to lead the opening and long-term success of our 4th location. This is an incredible opportunity to build a team and create a community. You will play a vital role in managing store operations, building relationships with vendors, and driving sales through in-store marketing initiatives and store events.

If you're passionate about retail, love building relationships, and enjoy curating a one-of-a-kind shopping experience, this could be the perfect fit for you.

Key Responsibilities :

Pre-Opening Leadership & Vendor Recruitment

  • Assist in the successful launch of the store; signing up vendors, training staff, onboarding vendors, and preparing for a strong opening day and beyond.

Exceptional Customer Experience & Store Culture

  • Provide a fun, welcoming, and memorable shopping experience for all customers.
  • Lead by example with excellent customer service and a problem-solving mindset.

    • Exceptional Vendor Relations & Occupancy

  • Build and maintain strong, positive relationships with our vendors by offering exceptional support, ensuring their needs are met, and helping them succeed.
  • Act as the primary point of contact for all vendor inquiries, ensuring their needs are met promptly and professionally.
  • Maintain a vendor occupancy rate of 90%+ by recruiting and retaining a strong vendor mix that reflects the community.

    • Daily Operations Management

  • Manage day-to-day store operations, staffing, and scheduling.
  • Oversee daily store functions, ensuring tasks are assigned and completed efficiently by your team, and maintain outstanding store standards.
  • Monitor and ensure compliance with all company policies and procedures.

    • Team Leadership & Development

  • Hire, train, and mentor a strong, service-focused team to deliver top-tier customer service and achieve store goals ensuring a customer-focused and vendor-supportive atmosphere.
  • Conduct performance reviews and help team members grow within their roles.

    • Marketing & Occupancy Growth

  • Implement in store marketing efforts and support our social media team (social media experience is a plus, training will be provided).

    • Day to Day Business Oversight

  • Manage sales performance, maintain store records including vendor occupancy, staff schedules, and month-end processes.

    • What We're Looking For :

  • Minimum high school diploma, GED, or equivalent education. (College preferred)
  • 3-5 years of retail management experience required.
  • Strong understanding of retail sales, marketing, and customer service techniques.
  • Excellent organizational, time management, and multitasking skills.
  • Experience in interviewing, hiring, and managing employees.
  • Familiarity with retail sales and store operations
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Ability to work within a budget and achieve goals.
  • Strong communication and problem-solving abilities
  • Willing to work a flexible schedule including weekends, evenings, and holidays

    • What We Offer :

  • Salary : $65K-$70K annually
  • Monthly Bonus Opportunity
  • Paid Time Off
  • Fun, Supportive Work Culture
  • Be Part of a Growing Company with Expansion Opportunities Note : Health benefits are not currently included.

    • Join Us in Creating Phoenix's Best Antique Shopping Destination! If you love retail, building relationships, and being part of a close-knit community, this is your chance to lead something exciting from the ground up.

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    Retail Store Manager • Phoenix, AZ, USA

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