Job Description
Job Description
Top Job
Located in Cincinnati, OH
Salary : $70-95K
Position : Aerospace Customer Service Representative
Industry : Aerospace Manufacturing
Location : Woodlawn, OH
Compensation : $70-95K
Key Responsibilities :
- Process RFQs, ensuring compliance with company guidelines, performing cost analyses, and maintaining pricing records.
- Manage sales orders, verify purchase agreements, resolve discrepancies, and maintain order status updates.
- Respond to customer inquiries regarding quotes, orders, invoices, and product concerns, ensuring timely resolution.
- Collaborate with engineering, purchasing, and sales to maintain product documentation and pricing.
- Prepare monthly KPIs, drive process improvements, and assist in developing pricing catalogs.
Qualifications :
Bachelor's degree or 5+ years in a global customer service role.Advanced Microsoft Excel proficiency.Strong communication, analytical, and problem-solving skills.Experience in the Aerospace Industry is required.Knowledge of ERP systems and adaptability to change.#SRGDH
Express Office : Cincinnati (Northwest)
3551 Springdale Road
Cincinnati, OH 45251