Talent.com
Clinical Operations Leader (New York)
Clinical Operations Leader (New York)Help At Home • New York, NY, United States
serp_jobs.error_messages.no_longer_accepting
Clinical Operations Leader (New York)

Clinical Operations Leader (New York)

Help At Home • New York, NY, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Clinical Operations Leader

Help At Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We're looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help At Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help At Home may be a good fit for you.

The Clinical Operations Leader is responsible for the strategic oversight and clinical operations of in-home nursing and cluster home care services across the New York market. This role ensures compliance with New York State Department of Health (DOH) regulations, Managed Long-Term Care (MLTC) program requirements, and Federal guidelines. The Clinical Leader supports a growing client base exceeding 5,000 individuals and leads a multidisciplinary clinical team to deliver high-quality, cost-effective, and person-centered care in community settings. Key responsibilities include planning, directing, and evaluating clinical initiatives to ensure optimal service delivery, quality, and regulatory compliance.

Regular onsite presence required in Industry City office with occasional visits to offices across all five boroughs. This person must reside in the NYC area. This is a Monday - Friday 8am-5pm position.

Duties / Responsibilities :

  • Lead execution of clinical business operations for in-home nursing and cluster home care models specific to NY State requirements.
  • Ensure compliance with DOH regulations, MLTC guidelines, and Medicaid contractual obligations.
  • Oversee all aspects of client care including admission assessments, reassessments, supervision, and case management services to maintain compliance with productivity standards.
  • Collaborate with Operations, Intake, and Quality & Compliance teams to develop, review, and implement clinical protocols tailored to the needs of high-volume home care populations.
  • Monitor service delivery outcomes, KPIs, and care quality benchmarks across a client base of 5,000+ individuals.
  • Direct strategic deployment of clinical programs to support MLTC plans, home-based skilled services, and caregiver support.
  • Ensure timely clinical documentation, visit compliance, and execution of nurse visit schedules, including urgent and high-risk cases.
  • Lead efforts in continuous improvement, incorporating best practices, data analytics, and clinical technology enhancements.
  • Maintain a proactive approach to workforce planning, nurse recruitment, and retention to ensure appropriate staffing for large-scale client needs.
  • Track and ensure timely completion of mandatory trainings, CEUs, and licensure renewals for all clinical staff.
  • Collaborate with Quality and Compliance to support audit readiness, implement corrective action plans, and improve clinical documentation processes.
  • Serve as a senior clinical liaison with MLTC health plans, state surveyors, and external stakeholders.

Education and Experience :

  • Bachelor of Science in Nursing (BSN) required; Master's in Nursing, Healthcare Administration, or Business Administration (MBA) preferred.
  • Current NYS Registered Nurse (RN) license in good standing.
  • Minimum 5 years of progressive leadership in home health or home care operations, with significant experience in New York's MLTC and Medicaid landscape.
  • Proven experience managing clinical teams serving over 5,000 clients across dispersed home / community-based settings.
  • Deep understanding of NYS DOH regulations, CHHA / LHCSA operations, and MLTC quality measures (e.g., UAS-NY).
  • Minimum of three (3) years of quality / process improvement experience.
  • Advanced skills in Microsoft Office, EMR / EHR systems, and clinical workflow optimization.
  • Salary Range : $150,000 - $190,000

    Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

    At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

    serp_jobs.job_alerts.create_a_job

    Clinical New York • New York, NY, United States

    Job_description.internal_linking.related_jobs
    Clinical Operations Coordinator

    Clinical Operations Coordinator

    LifeMD • New York, NY, US
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all.Focused on bot...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Assistant Director of Clinical Operations

    Assistant Director of Clinical Operations

    Samaritan Village • Long Island City, NY, US
    serp_jobs.job_card.full_time
    Assistant Director of Clinical Operations.Join a Healthcare Force for Good!.A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Service Director

    Clinical Service Director

    HealthCare Support • Queens, NY, United States
    serp_jobs.job_card.full_time
    Clinical Service Director (RN).We are seeking an experienced and dynamic.Clinical Service Director (RN).This leadership opportunity offers competitive pay, strong benefits, and the ability to overs...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Director - Home Care - RN

    Clinical Director - Home Care - RN

    Aveanna Healthcare • Clark, NJ, US
    serp_jobs.job_card.full_time
    Aveanna is compassion and passion rolled into one inspired purpose.It’s anything you want to find and everything you’re looking for. It’s a place where caring is more personal beca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Clinical Operations - Clinical Engineering - Mineola Mineola, NY

    Manager, Clinical Operations - Clinical Engineering - Mineola Mineola, NY

    NYU Langone Health • Mineola, NY, US
    serp_jobs.job_card.full_time
    Manager, Clinical Operations - Clinical Engineering - Mineola.NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeuti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Operations Leader

    Clinical Operations Leader

    Help at Home • New York, NY, US
    serp_jobs.job_card.full_time
    Help At Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Clinical Operations (Dedicated On-site)

    Director, Clinical Operations (Dedicated On-site)

    Spring Health • New York, NY, US
    serp_jobs.job_card.full_time
    Director, Clinical Operations (Dedicated On-site).At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Clinical Trial ManagementNew York, NY

    Director, Clinical Trial ManagementNew York, NY

    Formation Bio • New York, NY, US
    serp_jobs.job_card.full_time
    Director, Clinical Trial Management.The Director of Clinical Trial Management is responsible for leading and overseeing the clinical monitoring aspects of clinical trials from study design through ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Manager Clinical Study Lead (Oncology)

    Senior Manager Clinical Study Lead (Oncology)

    Regeneron • Armonk, NY, US
    serp_jobs.job_card.full_time
    The Senior Clinical Study Lead (CSL) is expected to operate with a high degree of independence and is accountable for the global execution of assigned large and / or complex clinical trials from stud...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Operations Manager

    Client Operations Manager

    ReferWell • Stamford, CT, United States
    serp_jobs.job_card.full_time
    ReferWell is a health tech company transforming access to care and elevating patient engagement.The company’s cutting-edge Perfect Match℠ scheduling platform and unique care navigation services eli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Operations Associate

    Clinical Operations Associate

    Zealthy • New York, NY, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location.We are building the world’s largest and most trusted virtual healthcare platform, transfo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Travel Laboratory Operations Manager

    Travel Laboratory Operations Manager

    Integrated Healthcare Services • Pompton Plains, NJ, US
    serp_jobs.job_card.full_time
    Integrated Healthcare Services is seeking a travel Clinical Lab Scientist (CLS) for a travel job in Pompton Plains, New Jersey. Job Description & Requirements.Under the direction of the Laborato...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    UM Director Clinical Operations- REMOTE

    UM Director Clinical Operations- REMOTE

    Emblem Health • New York, NY, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Clinical Operations at EmblemHealth.Work across the enterprise to help advance the modernization of utilization management, implement strategic process improvements, and provide analytical evaluati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Director of Clinical Operations

    Senior Director of Clinical Operations

    True Care NY • Brooklyn, New York, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    True Care is a large, well-established, mission-driven Licensed Home Care Services Agency (LHCSA) committed to delivering high-quality, person-centered homecare services across New York, Westcheste...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Director, Clinical Trial ManagementNew York, NY

    Director, Clinical Trial ManagementNew York, NY

    Formation Bio (Formerly TrailSpark) • New York, NY, US
    serp_jobs.job_card.full_time
    Director Of Clinical Trial Management.The Director Of Clinical Trial Management is responsible for leading and overseeing the clinical monitoring aspects of clinical trials from study design throug...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Clinical Services

    Director of Clinical Services

    ADAPT Community Network • New York, NY, US
    serp_jobs.job_card.full_time
    We are currently looking for a Clinical Director to support ADAPT Community Network's affiliate, ADAPT MPS in all operational, clinical, and administrative aspects. This is a full-time opportunity b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Supervisor

    Clinical Supervisor

    Bleuler Psychotherapy Center • Queens, NY, United States
    serp_jobs.job_card.full_time
    Clinical Supervisor – Mental Health Outpatient Services (LCSW Required) | Full-Time | Queens, NY.Forest Hills & Jackson Heights, NY. Day & Evening Hours | Hybrid Flexibility.Lead Clinical Excellence...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Director Clinical Operations

    Associate Director Clinical Operations

    Actalent • New York, NY, US
    serp_jobs.job_card.full_time
    Associate Director, Clinical Operations.Manage clinical trial activities for multiple trials, ensuring the timely completion of deliverables through development, management, and oversight of the tr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Operations Supervisor Urology

    Clinical Operations Supervisor Urology

    UnitedHealth Group • Great Neck, NY, US
    serp_jobs.job_card.full_time
    Opportunities with Optum in the Tri-State Region.Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connectic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Operations Manager (New York)

    Healthcare Operations Manager (New York)

    +MEDRITE Urgent Care • New York, NY, US
    serp_jobs.job_card.full_time +1
    MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.We are seeking ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted