Overview
Mobility Equipment Repair Technician – Service Technician
Location : 11620 Airport Road, Everett, Washington
Join Numotion : The Leader in Complex Rehabilitation Technology. Numotion is the nation's leading provider of Complex Rehabilitation Technology (CRT). We help thousands of people with medically necessary mobility products and services, from manual and powered wheelchairs to essential medical supplies, to improve lives and enable active participation in everyday life.
Numotion is committed to an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us to fulfill our mission of providing life-changing mobility solutions.
As a Service Technician, you will service and repair complex manual and powered wheelchairs and other essential medical equipment. You will apply a strong understanding of manufacturer specifications and available resources to ensure proper repair, maintenance, and functionality, contributing to customer satisfaction by keeping equipment safe, reliable, and ready for users.
Pay Range : $22.86 / HR to $29.72 / HR. Compensation decisions are based on skills, qualifications, experience, and location.
Key Responsibilities
- Diagnose and Repair Equipment : Identify issues, obtain quotes, and perform repairs in the shop and in the field.
- Maintain Stock Equipment : Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
- Work Environment Maintenance : Ensure a clean, organized, and safe work environment in the shop / warehouse at all times.
- Delivery Vehicle Maintenance : Maintain delivery vehicles to ensure safe operating condition, keeping them clean and organized.
- Parts Management : Receive, store, and ship parts with accurate inventory tracking.
- Accurate Documentation : Complete thorough and timely documentation, including necessary signatures and reports.
- Customer Education : Educate customers and caregivers on proper use, care, and safety of equipment to enhance longevity and user safety.
- Equipment Fitting & Adjustments : Perform minor fittings and adjustments to customize equipment for each user.
- Safety Compliance : Follow all safety procedures and regulations to ensure a safe work environment.
- Training & Development : Participate in in-service training to stay updated with industry practices and product knowledge.
Required Qualifications, Skills, and Experience
Education : High School diploma or GED required or minimum one year of related experience.Experience : Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.Technical Skills : Proficiency with hand and power tools for equipment repair.Computer Skills : Basic knowledge of word processing, email, and internet for documentation and communication.Problem-Solving : Ability to quickly assess situations and resolve equipment issues.Driving : Valid State Driver's License with a satisfactory driving record, as this role may involve travel.Preferred Qualifications
Previous Experience with Wheelchair Repair or Medical Equipment : Hands-on mobility equipment experience is highly desirable.Efficiency in a Fast-Paced Environment : Ability to manage multiple tasks with attention to detail.Physical Requirements
Lifting : Ability to lift up to 50 lbs and to pull / push equipment weighing over 100 lbs as necessary.Physical Endurance : Prolonged standing, bending, and kneeling.Fine Dexterity : Strong manual dexterity for equipment manipulation and repairs.Weather Conditions : Ability to work in inclement weather, especially during field operations.Overtime : Ability to work overtime when required based on business needs.Benefits
Medical, dental, and vision insurance401(k) with employer matchShort- and long-term disabilityLife insuranceEmployee training and developmentEqual Opportunity Employer
Numotion is proud to be an equal opportunity employer. We are dedicated to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. We do not tolerate discrimination in any form and are committed to fostering a work environment that reflects the diverse communities we serve. All candidates must pass a drug test as part of the hiring process.
Ready to Apply
If you are passionate about delivering life-changing mobility solutions and providing exceptional customer service, apply today to join the Numotion team. Help us empower individuals to live more independent, fulfilling lives.
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