Account Coordinator-Collections

Job Details

Job Location Liberty - Liberty, MO   Salary Range $23.00 - $28.00 Hourly

Description

Position Title : Account Coordinator-Collections

Location : Liberty, MO

Department : Accounting

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

Our Mission Statement isforging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for an Account Coordinator-Collections Specialist to help support that mission.

JOB SUMMARY

Account Coordinators are a crucial part of our organization, and essential in ensuring our company's bottom line. Working with customers and their accounts is at the heart of this role. Whether the task is to arrange for debt repayment, advise customers, or answer their questions, Account Coordinators need to be excellent communicators with strong negotiation skills. They need the ability to work through obstacles to get results and must be driven by a strong sense of accomplishment.

Account Coordinators should also know how to manage many important tasks in a busy work environment, as well as working with other team members to help find ways to bring in payments and revenue. In this role, communication is essential, and motivated candidates who work well with people and can see ways to solve problems and break through barriers can thrive.

RESPONSIBILITIES

Typical Duties and Responsibilities

Contact delinquent customers by phone, written correspondence and email

Perform regular review of open invoices on each customer's account and make daily collection calls

Provide management with accurate, timely status updates on customer accounts

Assess delinquent accounts and escalate to management accordingly

Manage and be accountable for assigned customer account base

Resolve all customer inquiries in a timely and professional manner

Work closely with sales and service departments to resolve outstanding issues related to customer invoices

Motivate customers to pay past due balances by using negotiation skills and building customer relationships

Establish relationships with customers and the sales team

Any other duties that may be assigned

Great Benefits

Highly Competitive Pay

Medical, Dental, Vision & Life Insurance

401k with company match

Paid Time Off

Paid Certification Training

Opportunity for advancement

Qualifications

QUALIFICATIONS

High School diploma or equivalent required.

Minimum of one (1) year of general accounting experience

Previous (recent) experience as Accounts Payable Clerk with a medium-sized organization required

Proficient if Microsoft Office Suite

Demonstrates integrity, maturity, dependability, positive attitude, sound business judgment, leadership ability, and administrative skill in the performance of responsibilities

Ability to maintain expected level of confidentiality

Ability to maintain compliance with all accrediting and regulatory entities

Excellent verbal and written communications skills

Above average organizational and time management skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CPS&S is a smoke-free and drug-free work environment.