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Director of Resident Services

Director of Resident Services

MBK Senior LivingLoveland, CO, US
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Director Of Resident Services

Our stunning Hillcrest community in Loveland, CO, is hiring a Director of Resident Services to join our incredible team of Senior Living Warriors! Shift : Full-time - 11 : 00 AM to 7 : 00 PM - Tuesday through Saturday

Essential Job Duties :

  • Conduct and coordinate the potential assisted living resident assessment program for (20%) in accordance with current rules, regulations, and community policies and procedures that govern resident assessment : including :
  • Ensure that an initial assisted living resident assessment is completed prior to each resident's move-in date and a comprehensive care plan is completed upon move-in
  • Conduct routinely scheduled re-assessments on each assisted living resident, and change of condition assessments (20%) as needed to :
  • Ensure each assisted living resident is receiving the best possible care and programs to meet their individual needs
  • Conduct interviews and observations of the assisted living residents on a continual basis
  • Alert Executive Director, Director of Connections For Living, family members, and others (as necessary) of any changes in the physical or emotional health of the assisted living resident, and the department's ability to meet those needs
  • Ensure continuity of the assisted living residents' total care regimen by developing methods for the coordination of nursing services with other resident services (20%) :
  • Work closely with all departments in the community to ensure assisted living residents are receiving all available services to enhance their quality of life
  • Act as a resource and care manager for the assisted living residents and their families contact physicians, family, and others to obtain orders for care and represent the community
  • Ensure that the calendar is made and followed monthly to ensure that our assisted living residents are engaged in meaningful activities daily
  • Responsible for the coordination of nursing services with support of the wellness nurse and other resident services
  • Work closely with Wellness Nurse to ensure residents are receiving all available services to enhance their quality
  • Recruit, interview, hire, manage, schedule, motivate, evaluate, and supervise department staff in accordance with community policies, procedures, and established budgets (15%) :
  • Daily review of timekeeping, meal breaks, and overtime
  • Create and conduct orientation for new Team Members
  • Ensure on-going training and education for all Team Members, in accordance with all governing requirements, and community policies and procedures to ensure that staff is properly trained in :
  • Competent delivery of medications to residents, safety and emergency procedures, documentation / record keeping, resident's records, and acceptable treatments, etc., and in providing the best care possible for our assisted living residents
  • Ensure all care staff compete State required training
  • Perform all administrative duties accurately and timely including Team Member evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc. (10%) :
  • Coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets
  • Ensure coverage of job duties within the department during Team Member absences, either through delegation or personal completion of duties
  • Maintain inventory of supplies necessary for resident care
  • Coordinate prescription orders with doctors' offices, as well as pharmacy delivery of medications (5%) :
  • Oversee the central storage, tracking, and delivery of medications
  • Ensure all medication carts are in order
  • Ensure all medication records administration are completed per Company guidelines and State regulations
  • Responsible for the overall safety and health of all assisted living residents (5%) :
  • Ensure that all governing requirements are closely monitored and executed
  • Ensure that all physician orders are carried out properly
  • Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families / outside health service providers (5%)
  • Key management member acting as Manager on Duty when necessary

Non-Essential Job Duties :

  • Perform other job duties or special projects as assigned / requested by the Executive Director
  • Work with MBK and outside resources to develop and continue a productive Support Group to be offered as a resource to the family members of our residents
  • Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures
  • Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department
  • Display tact and friendliness when dealing with residents, Team Members, and guests
  • Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values
  • Assist Executive Director in completing an annual budget including :
  • Ensure the financial goals are met monthly
  • Manage labor and other expenses to meet these financial goals
  • Possess the ability and desire to minimize waste and misuse of supplies / equipment
  • Supervisory / Management Responsibilities :

  • Wellness Nurse = 1 employee
  • Health Services Assistant = 1 to 6 employees
  • Caregiver = 8 to 48 employees (Shared EE's w / Dir. Of CFL)
  • Medication Technician = 2 to 16 employees (Shared EE's w / Dir. Of CFL)
  • Minimum Job Requirements :

  • Prior related work experience functioning in a similar assisted living management role, within a similar industry / work environment is essential
  • Prior management or supervisory experience is required
  • Current First Aid Certification is required
  • Must complete Background clearances (as required by government regulations)
  • Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
  • Valid class of driver's license required by state for vehicle / van(s) capacity and valid insurance
  • Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
  • Excellent communication skills are required including the ability to speak, write, and read English
  • Must have basic math skills (addition, subtraction, and multiplication) as required for personnel actions, budget, and other financial responsibilities
  • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
  • Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
  • Must maintain a neat and organized work environment to promote safe coordination of resident care
  • Must have a valid driver's license for the state hired in and reliable transportation for potential resident assessments
  • Physical Demands :

  • Must be able to move intermittently throughout the work day and throughout the community
  • Ability to lift / carry and pull up to 40+ pounds
  • Ability to push residents up to 250 pounds
  • Ability to assist in the moving of residents when necessary
  • Pay Rate : $71,000 to $73,000 Annually (Salary) Full-time benefits include :

  • Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%
  • Childcare and eldercare assistance
  • Flexible spending accounts
  • Paid sick leave under the Colorado Healthy Families and Workplaces Act
  • Application Review : Applications will be reviewed on a rolling basis until the position is filled.

    MBK Senior Living has pursued this goal for more than 30 years.

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    Director Resident • Loveland, CO, US

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