MSP System Administrator

About the Company Solvere One  has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider.

Solvere One  focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership.

We provide executive-level, white-glove support.

Opening Solvere One  is seeking highly qualified System Administrator candidates to provide support to clients.

The duties of this role include ensuring clients meet Solvere One technical best practices.

System Administrators are experienced IT professionals and are expected to be able to resolve complex technical issues.  This role requires the candidate to be able constantly learn new technologies and reverse engineer challenging technical issues.

Employees will be expected to interact with clients in various capacities and are required to travel within Northern Virginia and the DC Metro area.

Professionalism and courteousness are required.

Excellent verbal and written communication skills are also required.

Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.  This role reports to the CTO.

Position Requirements :

• Examples of essential duties are interpreted as being descriptive and not restrictive.
• Identifies, diagnoses, and resolves complex problems for users of personal computer software and hardware, local network, the Internet, and new computer technologies; communicates solutions to end-users.
• Recommend and implement technical solutions that increase the stability, security, or speed of client environments.
• Provide onsite technical support at client offices when necessary.
• Final escalation point for all client issues and problems, including project scoping.
• Create detailed technical documentation for resolutions of issues.

Workflow and thorough documentation of events via PSA platform Required Technical Experience :

Benefits include :