Underwriting Support Specialist

Amwins focuses on cultivating, grooming, and growing its employees by providing paid on the job training. Maintaining a professional environment is important, even in a remote setting. When participating in virtual meetings and collaborative work, please ensure your camera is on and you are dressed professionally.

Our Client Service Team (CST) is a vital part of our firm; those who join our team now will have strong opportunities for advancement as the department grows swiftly and steadily. Charlotte is our home base for all our firm's divisions, leading to additional career advancement paths in other departments.

The Underwriting Support Specialist may work on multiple projects while their primary focus remains on developing comprehensive manuals and consistent processes. These resources are crucial in aiding the transition of programs, making sure that everything runs smoothly and efficiently.

Job Duties & Responsibilities

• Assist in all non-production functions related to the placement of insurance, including policy issuance, endorsement processing, cancellations, etc.
• Demonstrate the ability to quickly comprehend completed processes and translate them into simplified documentation
• Conduct detailed analysis of touchpoints, impacts, and decision trees in regard to created workflows and documentation
• Train new resources on processes, once developed, and serve as a resource for questions post-launch and quality control of completed products
• Work with onshore and offshore partners to identify, research, resolve, and document resolution for changes / errors that arise in new process implementation
• Function both independently and with a team to maintain timing and quality service levels

Key Characteristics / requirements

We are an equal opportunities employer and welcome applications from all qualified candidates.

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