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Cocktail Server
Cocktail ServerPGA National Resort (Salamander Collection) • Palm Beach Gardens, FL, US
Cocktail Server

Cocktail Server

PGA National Resort (Salamander Collection) • Palm Beach Gardens, FL, US
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Job Description

Job Description

Essential Job Functions : Include the following. Other duties may be assigned.

  • Respond to guest requests in a timely, friendly, and efficient manner.
  • Ensure knowledge of menu and restaurant promotions and specials
  • Describe all menu items, prices, and methods of preparation.
  • Use suggestive selling techniques to encourage selection of items that are house specialties.
  • Take guest beverage and / or food orders and input orders in appropriate point-of-sale system.
  • Retrieve and deliver food and beverage orders in a timely manner.
  • Serve alcoholic / non-alcoholic beverages in accordance with federal, state, local and company regulations.
  • Replenish beverages and ensure guest satisfaction throughout the meal service.
  • Ensure serving stations is always well-stocked.
  • Control guest checks and secure proper payment
  • Complete and perform various side duties as needed.
  • Must be able to work a flexible schedule including day / night shifts, weekends and holidays.

Required Skills and Abilities :

  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
  • Must be able to withstand prolonged periods of standing and / or walking.
  • Two years high volume cocktail server experience and one year resort or country club experience required.
  • Education and / or Experience : High School diploma or equivalent preferred. Serving and / or bartending experience preferred.

    Language Skills : Excellent verbal communication skills.

    Reasoning Ability : Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

    Other Skills and Abilities : Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.

    Physical Demands : While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 30 pounds.

    Work Environment : Work is generally performed at the bar and restaurant area.

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    Cocktail Server • Palm Beach Gardens, FL, US

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