IT Support Technician

A company is looking for an IT Support Technician for a 3-6 month contract engagement in New York, NY.

Key Responsibilities

Deliver front-line support for hardware, software, and network issues across various platforms

Provide support for key business applications and maintain end-user computing assets

Manage daily ticket queues and participate in IT projects, ensuring timely updates and high-quality resolutions

Qualifications & Experience

Minimum 4 years of hands-on IT support experience

Strong proficiency in Windows environments and Microsoft 365 suite

Working knowledge of macOS support and enterprise endpoint management tools

Ability to lift up to 50 lbs and manage physical setups

Bachelor's degree in Management Information Systems, Computer Science, or equivalent experience preferred