Application Support Engineer-LeadTechDigital Group • Nashville, TN, US
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Application Support Engineer-Lead
TechDigital Group • Nashville, TN, US
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job_description.job_card.job_description7+ years of experience required in a relevant field with handling a team. Proficient knowledge of Unix complex commands and shell scripting. Working knowledge of Autosys tool, Informatica, and Cloudera. Middleware knowledge : Application servers, Web servers (Tomcat), MQ, and Kafka. Web development and API knowledge. Hands-on experience with Azure monitoring tools, AppDynamics, Splunk, and Grafana. Good knowledge of Oracle (SQL / PLSQL). Good knowledge of HTTP, SSH, and FTP. Understanding of JAVA-based applications. Excellent communication and email writing skills.
Job # : 4664
Pay Rate : Not Specified
Job type : contractor
Location : Nashville, TN
Responsibilities :
- Incident Management : Troubleshoot, investigate, triage and coordinate incidents with stakeholders.
- Problem Management : Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve recurring issues with a permanent fix.
- Autosys Batch Monitoring : Provide daily batch support and generate status reports.
- Environment Patching Management : Support infra patch upgrades, coordinate post-patching checks, and take QA checkouts for signoffs.
- Middleware Certificate Management : Support and coordinate between RLC and app team for renewal of certificates. Post-certificate renewal, take signoff from stakeholders.
- Environment Monitoring : Monitor server using AppDynamics, configure alerts and policies for proactive monitoring, and conduct database health monitoring.
- Daily and Weekly Incident and Environment Downtime Reporting.
Skills :
J-18808-Ljbffr
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Application Support • Nashville, TN, US
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