Ecommerce SpecialistJoe Van Gogh Inc • Hillsborough, NC, US
Ecommerce Specialist
Joe Van Gogh Inc • Hillsborough, NC, US
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job_description.job_card.job_descriptionAssists Ecommerce Manager and / or Director of Marketing with generating Manages image and brand asset library in Klaviyo Opportunity for copywriting on an as-needed basis Responds to website customer feedback and requests Adjusts subscriptions in collaboration with Accounts Manager Resolves issues with missing orders Monitors and responds to website reviews Troubleshoots platform issues with team members; coordinates with third-party Ability to assist other departments with any technical assistance needs Full-Time : 37-40 hours / week 1-2 year(s) of ecommerce or marketing experience preferred Ability to work both independently and collaboratively Ability to prioritize and manage multiple projects at once Creative mindset Superb communication and interpersonal skills A valid NC Driver’s license. Criminal background check as required by JVG’s institutional partners This position prohibits the wearing of perfumes, colognes, or fragrances. All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.
Job Description
Job Description
Job Purpose Summary :
The Ecommerce Specialist focuses on updating and maintaining the backend
infrastructure of our website; adds new products for wholesale, retail, and subscription
customers; uploads all new assets on our website; provides technical support to other
departments; provides customer service related to subscriptions and missing orders;
and responds to website reviews.
Reports To : Director of Marketing
Status : Full-Time
Responsibilities : Platform Maintenance
- Adds new products for retail, wholesale, and subscription customers
- Ensures UPC codes, prices, and quantities are input accurately and on time
- Uploads high-quality product images for new releases
- Updates product descriptions and attributes / tags
- Has a comprehensive understanding of the interconnectivity of all our platforms
and integrations
Ecommerce Marketing
campaign content
Customer Service
Technical Support
vendors when necessary
Job Requirements :
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Ecommerce Specialist • Hillsborough, NC, US
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