Digital CRM Architect

A company is looking for a Digital CRM Architect.

Key Responsibilities

Lead solution design for Dynamics 365 CE, translating business requirements into technical solutions

Define system integration strategies with external systems and oversee data migration and application lifecycle management

Establish governance, best practices, and mentor technical team members to align solutions with Enterprise Architecture principles

Required Qualifications

Proven experience with Dynamics 365 CE, particularly in the Customer Service Module

Strong understanding of system integration strategies and data migration processes

Experience in establishing governance and coding standards in a technical environment

Familiarity with Azure services and third-party application integrations

Experience in mentoring and collaborating with technical teams and stakeholders