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Ambassador - Front Desk Services
Ambassador - Front Desk ServicesRIT Inn and Conference Center • Rochester, NY, USA
Ambassador - Front Desk Services

Ambassador - Front Desk Services

RIT Inn and Conference Center • Rochester, NY, USA
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Why should you work for Gunther & Associates, LLC?

  • Competitive compensation package
  • Full benefits package
  • Flexible scheduling
  • Extensive training and opportunities to advance
  • Free employee parking

SUMMARY

The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service.

SPECIFIC RESPONSIBILITIES

  • Serves visitors by greeting, welcoming and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Maintains security by following procedures and monitoring visitor log.
  • Makes room keys for student(s) upon arrival
  • Act as the PIC and become knowledgeable of the PIC manual and emergency procedures.
  • Keeps a safe and clean reception area by complying with procedures, rules and regulations.
  • Supports continuity among work team by documenting and communications actions, irregularities and continuing needs.
  • Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy.
  • Answer phone calls and answer all questions appropriately.
  • Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions.
  • Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas.
  • Comply with all department, hotel, and company policies and procedures.
  • Assist with day to day training of all new associates as directed by supervisor / manager on duty.
  • Perform any task not outlined above that the associate has the ability to perform.

    • Customer service experience preferred. Open Availability 7am-11pm required. Weekend availability required.

    Pay detail :   $15.50 - $16.00 per hour.

    Job Posted by ApplicantPro

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    Front Desk Ambassador • Rochester, NY, USA