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Care Manager
Care ManagerInsight Global • Cleveland, OH, US
Care Manager

Care Manager

Insight Global • Cleveland, OH, US
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Job Description

Job Description

JOB DESCRIPTION

We are seeking a compassionate and organized Care Manager to join our team. This hybrid role combines remote work with in-person community engagement. The Care Manager will be responsible for coordinating care for patients, scheduling appointments, conducting telephonic outreach, and performing home visits and in-person support at medical appointments. The Care Managers will be supporting a population who is dual Medicaid / Medicare eligible patient

Travel radius : anywhere within the county, possible up to 1-2 hours if they need additional coverage for a neighboring county (will be reimbursed)

Key Responsibilities :

  • Conduct regular phone calls with patients to assess health status, provide support, and coordinate care plans.
  • Schedule medical appointments, follow-ups, and community services for patients.
  • Perform home visits to assess living conditions, provide education, and ensure patients have access to necessary resources.
  • Accompany patients to doctor’s appointments to advocate for their needs and facilitate communication between patients and providers.
  • Collaborate with healthcare providers, social workers, and community organizations to ensure comprehensive care.
  • Maintain accurate and timely documentation of patient interactions and care plans in electronic health records.
  • Monitor patient progress and adjust care plans as needed to improve health outcomes.
  • Educate patients and families on health conditions, medications, and self-care strategies.
  • Identify and address barriers to care, including transportation, housing, and access to food or medication.

Shift : Monday – Friday 8AM – 5PM

REQUIRED SKILLS AND EXPERIENCE

  • Licensed Registered Nurse (RN), Licensed Social Worker (LSW)
  • o RN = Associates

    o Licensed Social Worker = Bachelors

  • Minimum of 3 years of experience in care coordination, case management, care management – (can also accept RN's wanting to get off the floor with no care coordination experience)
  • Valid driver’s license and reliable transportation (will be reimbursed for mileage)
  • Proof of auto insurance
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    Care Manager • Cleveland, OH, US

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