Medical Billing

Job Title : Billing Technician

Location : Owings Mills, MD (Hybrid)

Duration : 12 Months Contract

Required Experience :

Should have atleast 2 years of customer service, call center background

Should have atleast 2 experience with Financial Billing Reconciliations experience

Should have strong experience with Microsoft Excel, and customer service

Job Details :

This position ensures that the more complex accounts are accurately invoiced, reconciled and outstanding payments are collected so that the core system is correct and the client is satisfied. In accomplishing its accountabilities, the position must interact and coordinate with accounts, subscribers, finance, systems and other internal CareFirst departments as well external parties.

This position is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. The associate will assist in the clarification and development of process improvements and inquiries, assure payments related to services from all sources are recorded and reconciled timely in order to maximize revenues. The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as : operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly account aging reports.