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Assistant General Manager (Miss J's Cafe)

Assistant General Manager (Miss J's Cafe)

Las Vegas PetroleumNorwood, MO, US
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Position Summary :

Miss J’s Café is seeking a motivated and hands-on Assistant General Manager (AGM) to help lead daily operations and support the overall success of the café. The AGM will work closely with the General Manager to ensure a warm, welcoming guest experience, efficient operations, and a positive team environment. The ideal candidate brings strong leadership skills, a love for great food and community, and the ability to multitask in a fast-paced setting.

Key Responsibilities :

  • Support the General Manager in day-to-day operations including front-of-house and back-of-house management.
  • Lead, train, and supervise café staff to ensure high standards of service and performance.
  • Help manage scheduling, shift coverage, and labor costs.
  • Monitor food quality, presentation, cleanliness, and customer satisfaction.
  • Assist in inventory tracking, ordering supplies, and reducing waste.
  • Step in to perform team member duties (barista, cashier, server, etc.) when needed.
  • Resolve customer concerns promptly and professionally to maintain a positive reputation.
  • Ensure compliance with health, safety, and sanitation standards.
  • Support marketing efforts such as daily specials, social media posts, or community events.
  • Take initiative in identifying areas for improvement and developing solutions.
  • Fill in for the General Manager during absences.

Qualifications :

  • Previous food service or hospitality management experience (1–2 years preferred).
  • Strong leadership, communication, and customer service skills.
  • Passion for hospitality and creating a welcoming environment.
  • Ability to handle multiple tasks and stay calm under pressure.
  • Reliable, detail-oriented, and self-motivated.
  • Familiarity with POS systems, basic financial reporting, and scheduling tools is a plus.
  • Flexible availability, including early mornings, weekends, and holidays.
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    Manager Cafe • Norwood, MO, US