Job Description
Job Description
Job Title : Registered Client Associ ate
Location : Ann Arbor, MI
Status : Full-time, In Office
Compensation : $75,000 – $85,000
We are a mission-driven wealth management team dedicated to helping individuals and families build their legacies with purpose. We provide honest, objective, and intelligent advice based on a comprehensive planning process. We pride ourselves on our white-glove service experience grounded in integrity, passion, and a commitment to excellence. Every client should feel like they are our only client.
Sound appealing? We operate with a set of shared values : hard work, humility, optimism, responsiveness, and doing whatever needs to be done. We are building a team with people who share our vision and want to make a real impact. This is an exciting opportunity to welcome a Registered Client Associate to the team that will play a crucial role in making sure clients receive seamless, proactive, and thoughtful service. The attributes that we are looking for in a teammate include :
- Demonstrated commitment to working in an operations-focused role for a period of 2-4 years, contributing to team efficiency and organization goals
- Unwavering attention to detail and accuracy
- Dedication to putting the client's needs first
- Comfortable juggling multiple priorities in a fast-paced environment
- Ability to anticipate needs and think strategically
- Natural problem-solving instincts with proposed solutions in hand
- Passion for caring for and serving others
- Self-motivated, organized, and deadline-oriented
- Exceptional verbal and written communication skills
- Professional integrity and discretion in handling confidential matters
- Willingness to pitch in wherever needed — big or small
- A Servant Heart, genuine desire to hear what is going on in clients' lives
As a Registered Client Associate you can expect to :
Monitor and update pending business documentation; maintain weekly summary of outstanding items including asset transfers, client contributions / distributions, and other in-progress activities for advisor reviewMaintain organized, up-to-date digital files in compliance with firm and regulatory standardsAssist in onboarding new clients, including paperwork and integration into firm systemsCoordinate and manage the advisor's calendar, commitments, and client meetingsRespond to client questions regarding accounts, transfers, withdrawals, planning topics, and investmentsSupport preparation for client meetings with financial planning reports, portfolio analytics, etc.Use CRM platforms (RedTail experience a plus) to manage communication, tasks, scheduling, and marketing effortsFile client statements, correspondence, and agreements completely within five business daysConduct investment research using tools such as Morningstar®, YCharts, or Commonwealth and / or LPL Financial systems as directed by the advisorMaintain mutual fund, and exchange traded fund recommended listsUpdate values into appropriate planning software – Right CapitalConduct monthly / quarterly / ad hoc client reportingCreate personal financial statementsTrack all pending business paperwork, update pending business summary sheet for advisor's attentionFile Client documents in a timely mannerCreate and distribute general and customized communications to clientsAssist in client events, mailings, newsletters, and firm marketing effortsProvide operational support including supply management and vendor coordinationQualifications for this role include :
A bachelor's degree is required (preferably in Finance, Business, or a related field)Minimum SIE, prefer FINRA Series 653+ years of experience in financial services, preferably in a client-facing or client service roleFamiliarity with broker-dealer operations, forms, and platforms (NFS-Wealthscape, LPL Financial, Commonwealth Financial Network® a plus)Strong calendar management and organizational skillsExperience with CRM systems such as RedTailProficiency with computer programs, including Microsoft Office Suite (particularly Excel and PowerPoint) Right Capital Financial Planning Software, YCharts, MorningStar Advisor WorkstationSM, YCharts, Argus, Value Line, AdvisorStream, Calendly, Doodle, ZoomWorking knowledge of financial products including mutual funds, stocks, bonds, insurance, and annuitiesExposure to estate planning concepts and charitable giving strategiesBasic marketing best practicesGrowth OpportunitiesWe are invested in your long-term development. High performers in this role may pursue career tracks in :
Practice Management / Operations — helping run the firm and optimize the client experience – Estimated time frame – 2-4 YearsFinancial Planning — including support to pursue the Financial Paraplanner Qualified Professional (FPQP)® designation – Estimated time frame 3-5 yearsInvestment Research & Portfolio Support — deepening your role in portfolio analysis and strategy – Estimated time frame – 5 years +Whatever path you choose, your commitment to our team will be met with mentorship, learning opportunities, and room to grow.As a Registered Client Associate , you'll work alongside driven, caring professionals helping successful individuals and families pursue their dreams with clarity and confidence. Your work will directly impact clients' lives — and you'll grow personally and professionally along the way.
We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both of us and you. We look forward to meeting you!
