Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessLewiston, ME, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

    About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    serp_jobs.job_alerts.create_a_job

    Front Desk Associate • Lewiston, ME, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Physician Associate / Assistant - Internal Medicine

    Physician Associate / Assistant - Internal Medicine

    HealthEcareers - ClientNorway, ME, USA
    serp_jobs.job_card.part_time
    Part-time - MaineHealth Primary Care - Internal Medicine.Stephens Hospital, is currently seeking an .Physician Associate / Assistant (PA). Come be a part of our dynamic team of providers, physicians a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Crestline Hotels & ResortsPortland, ME, US
    serp_jobs.job_card.full_time
    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonAuburn, ME, United States
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Optical Retail Sales Associate ME

    Optical Retail Sales Associate ME

    Eyemart ExpressPortland, ME, US
    serp_jobs.job_card.full_time
    Optical Retail Sales Associate Full Time.Barnes founded Eyemart Express to deliver everything a patient needs.It started with one friendly shop in Appleton, WI and has since expanded to over 245 in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Therapist-Telehealth Only

    Licensed Behavioral Health Therapist-Telehealth Only

    LifeStance HealthBailey Island, ME, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative-Cancer Care; Front Desk (South Portland)

    Patient Service Representative-Cancer Care; Front Desk (South Portland)

    MaineHealthSouth Portland, ME, United States
    serp_jobs.job_card.part_time
    Clerical / Administrative Support.For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions.Please note this bonu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Job Front Desk Agent

    Job Front Desk Agent

    Royal Lahaina ResortScarborough, ME, US
    serp_jobs.job_card.part_time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Night Auditor - Overnight Front Desk

    Night Auditor - Overnight Front Desk

    Highgate HotelsScarborough, ME, US
    serp_jobs.job_card.full_time +1
    This is a part-time overnight position.Full-time work is available, but this would be a combination of overnight and evening front desk shifts. The Night Auditor is responsible for reconciling all h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Front Desk Agent

    Front Desk Agent

    Crestline Hotels and ResortsPortland, Maine, United States, 04101
    serp_jobs.job_card.full_time
    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Mountain Studio Retail Sales Associate | Freeport, ME (Part-Time Keyholder)

    Mountain Studio Retail Sales Associate | Freeport, ME (Part-Time Keyholder)

    StioFreeport, ME, US
    serp_jobs.job_card.part_time
    Stio Mountain Studio Sales Associate.Stio is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Spirit HalloweenAuburn, ME, US
    serp_jobs.job_card.full_time
    The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Associate - Emergency Department

    Patient Access Associate - Emergency Department

    MaineHealthNorway, ME, United States
    serp_jobs.job_card.full_time
    Clerical / Administrative Support.The Emergency Department Patient Access Associate is responsible for accurately identifying patients and conducting detailed registration interviews including captur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    ExpressSouth Portland, ME, US
    serp_jobs.job_card.full_time +1
    Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with addi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front Desk Host

    Front Desk Host

    Texas RoadhouseScarborough, ME, United States
    serp_jobs.job_card.full_time
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Job Front Desk Agent

    Job Front Desk Agent

    Highgate HotelsScarborough, ME, US
    serp_jobs.job_card.part_time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Night Auditor - Overnight Front Desk

    Night Auditor - Overnight Front Desk

    Royal Lahaina ResortScarborough, ME, US
    serp_jobs.job_card.full_time +1
    This is a part-time overnight position.Full-time work is available, but this would be a combination of overnight and evening front desk shifts. The Night Auditor is responsible for reconciling all h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Associate - Portland, ME

    Guest Service Associate - Portland, ME

    Spare Time EntertainmentPortland, ME, US
    serp_jobs.job_card.full_time
    Guest Service Associate - Portland, ME.Requisition Number : GUEST002199.Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. Answer guest inquiries over t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Optical Retail Sales Associate FT Auburn, ME

    Optical Retail Sales Associate FT Auburn, ME

    Eyemart ExpressAuburn, ME, US
    serp_jobs.job_card.full_time
    Optical Retail Sales Associate Full Time.Barnes founded Eyemart Express to deliver everything a patient needs.It started with one friendly shop in Appleton, WI and has since expanded to over 245 in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days