Branch Manager

Branch Manager Position at Family Resource Home Care

We are currently hiring a Branch Manager for our Eugene office! At Family Resource Home Care, we provide assistive and personal care services to our clients in their homes, supported by our award-winning team of caregivers.

Job Summary

As the Branch Manager, you will :

• Supervise and Develop Staff : Train and support branch administrative staff to ensure optimal performance.
• Act as Main Point of Contact : Manage all HQ communications, including billing and payroll audits.
• Ensure Compliance : Train branch staff on company policies and procedures to comply with all state and federal regulations.
• Perform Client Assessments : Conduct intakes, assessments, care planning, and ongoing supervision as needed.
• Assist Staffing Supervisors : Help schedule caregivers with clients as needed.
• Conduct Quality Audits : Perform periodic audits to ensure thorough documentation and follow-up.
• Promote Satisfaction : Strive to achieve high satisfaction levels among clients and employees.
• Resolve Concerns : Work with office staff to address escalated client or caregiver issues.
• Align Marketing Efforts : Ensure marketing strategies align with branch capacity and goals.
• And More!

Minimum Qualifications

Preferred Qualifications

Work Schedule

Our Eugene office is a vital part of our company. Typical office hours are Monday - Friday, 8 AM - 5 PM. However, you will oversee operations that run 24 / 7, so occasional evenings and weekends may be required. Work primarily takes place in an office setting, but occasional visits to client homes, partner facilities, or conferences may be necessary. Ongoing community marketing efforts will also require driving.

What We Offer

If you're ready to lead a dedicated team and make a meaningful impact in the community, we'd love to hear from you!