Travel Support Specialist – Client ServicesDestination Knot • Charlotte, North Carolina, United States, 28202
Travel Support Specialist – Client Services
Destination Knot • Charlotte, North Carolina, United States, 28202
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job_description.job_card.job_descriptionPrevious experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs. Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development.
Travel Support Specialist Client Services
Job Title : Travel Support Specialist Client Services
Location : Remote
Company : Destination Knot
About the Role
Were hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution . If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.
Responsibilities :
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
Requirements :
Why Work With Us?
$25,000 - $65,000 a year
Compensation details : 25000-65000 Yearly Salary
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Client Support Specialist • Charlotte, North Carolina, United States, 28202