Stations Support Specialist Lead

Summary

The Stations Support Specialist Lead oversees day to day operation of Stations Support Specialists I and II. As team lead, they are responsible for the overview of airport networking infrastructure for projects assigned to them. This position is important for the growth of new and existing airports to implement and the network support for the Airline operations. This position will assist in the training and guidance of designing the network for implementation, installation of the equipment and provide support for the technical infrastructure as well as ensure that all team member’s projects are completed to standards and KPI’s.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education : High School Diploma / GED

Years of Experience :

• Minimum three (3) years of experience as a supervisor in the IT industry.
• Minimum four (4) years of’ experience supporting an enterprise desktop environment.
• Minimum four (4) years of experience managing technical implementation projects.
• Availability to travel up to 25% of the month including domestic and international.
• Advanced knowledge with PowerShell scripting, creating .bat files, and group policy.
• Knowledge of network protocols including DHCP, DNS, MAC based security.
• Working knowledge of Microsoft Office products, including Microsoft Visio.
• Excellent organizational and time management skills.
• Excellent customer service and technical support skills.
• Ability to articulate technical information effectively to customers as well as other IT staff to assist in remote troubleshooting.
• Knowledge of Active Directory administration and Domain troubleshooting.
• Knowledge of Windows 10 platform and experience building images to deploy multiple computers at a time.
• Advanced knowledge of Virtual Desktop Infrastructure.
• Advanced knowledge of VMware vSphere.
• Advanced knowledge of client patch management systems.
• Knowledge and experience with any of the following airport common use platforms to oversee the development and upkeep of lab environments : Amadeus, SITA, Arinc, Ultra.
• Ability to work extended hours as required for off-site support.
• Availability to work or travel a variety of shifts and on weekends and holidays as necessary.
• Availability for on-call rotation.
• Availability to be on-call for emergencies.

Preferred Requirements

Job Duties

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office / IT - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 50 lbs. May be required to work various shifts / days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer : Disability / Veteran

For more information, see https : / / allegiantair.jobs

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