Hotel Group Coordinator

Job Description

Job Description

Hotel Group Coordinator, Moxy Madison Downtown

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Starting at $18-$20 / hour, experienced candidates may qualify for a higher wage

Flexible availability required on Monday to Friday, and occasional weekends

Open to Morning and Evening shifts

Hotel sales / group experience in hospitality preferred.

Moxy boldly breaks the rules of a conventional hotel stay, starting with check-in at the Bar. Communal play spaces and a central bar serve double duty as the front desk, delivering a unique, playful experience.

Why Youll Love Working Here

The Hotel Group Coordinator position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown.

How do I make an impact on my team?

Our Hotel Group Coordinator creates and maintains lasting relationships with guests, serving as the primary contact for all hotel group contracts. They provide exceptional service by preparing and following up with groups to ensure their stay is nothing short of memorable.

• Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
• Assist with internet prospecting and brand website opportunities
• Ensure that all functions / groups are adhered to according to contracts
• Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
• Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
• Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns

What does success look like in this role?

What Will You Get At NCG Hospitality?

The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development

Team Member Perks

Health & Wellness Benefits

Financial Support

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is proud to be an Equal Opportunity Employer.