Senior Graphic Designer Job at Incident IQ in Alpharetta

Overview Incident IQ, Atlanta-based, is a SaaS service management platform for K-12 schools. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. We are a dynamic, fast-growing company focused on customer success and product leadership with an inclusive, transparent culture.

Senior Graphic Designer Overview We are seeking a Senior Graphic Designer to shape and elevate the Incident IQ brand through compelling, strategic design. This role brings creative concepts to life across digital and print channels, ensuring brand identity is consistent, innovative, and aligned to the needs of K-12 audiences. This senior-level individual contributor role balances hands-on execution with brand stewardship. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.

Senior Graphic Designer Responsibilities Brand Stewardship : Evolve and enforce Incident IQ’s brand guidelines to ensure consistency across all touchpoints. Build and maintain scalable brand systems, reusable templates, design patterns, and asset libraries for efficiency and consistency.

Design for Digital & Print : Lead creative development from concept to delivery of marketing assets for campaigns, web, email, social, events, presentations, and print. Prepare files optimized for each channel’s requirements. Incorporate illustration, product imagery, and layout expertise into projects.

Bring Strategy to Life : Translate marketing and product messaging into visuals for brand visibility and business development. Develop creative direction and clear briefs in collaboration with the Creative Services Manager, Demand Gen team, and external partners. Apply audience-centered design thinking to resonate with target personas. Translate complex campaign goals into cohesive visuals across multiple touchpoints. Partner with Demand Gen, Creative Services / Content, Product Marketing, Events, and Sales Enablement to align messaging. Coordinate with freelance or agency partners to ensure brand consistency, leading design reviews as needed. Provide updates to creative leadership and stakeholders. Stay current with design trends and tools, and leverage performance data to refine approaches for maximum impact.

Senior Graphic Designer Requirements 5–8+ years of professional design experience in marketing and communications

Strong portfolio demonstrating expertise in both digital and print design

Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)

Ability to balance creative vision with strategic goals, translating concepts into visuals that drive engagement

Strong understanding of platform-specific design best practices (social, email, web, print)

Strong understanding of accessibility best practices (color contrast, typography, alternative formats) to ensure visuals are inclusive

Excellent communication and collaboration skills — comfortable presenting design decisions and incorporating feedback

Highly organized, detail-oriented, and able to manage multiple projects simultaneously

Familiarity with digital marketing environments, including accessibility, responsive design, and file optimization

Proactive with strong project management and collaboration skills

Senior Graphic Designer Nice to Have Experience collaborating on or editing copy to ensure cohesive messaging across channels

Knowledge of Canva, Figma, or other design tools

Knowledge of AI-assisted design tools and how they can enhance workflows

Comfort analyzing campaign results to inform design improvements

Knowledge of web design best practices

Basic knowledge of designing for motion graphics or video

Experience in B2B SaaS or education technology marketing

What makes Incident IQ different We support whole-person growth, both personally and professionally.

We offer an energetic, collaborative environment where every opinion matters.

We provide software that empowers K-12 schools to run efficiently, enhancing the classroom experience for students.

We offer excellent work / life balance with two offices in Downtown Atlanta and Halcyon in Alpharetta.

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and PTO.

Equal Opportunity Employer

This position is part of Incident IQ’s commitment to equal opportunity in employment. We do not discriminate on the basis of any protected status under applicable law.

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