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Front Desk Agent
Front Desk AgentHideaway Sands Resort Lessees Assoc • Saint Petersburg, FL, US
Front Desk Agent

Front Desk Agent

Hideaway Sands Resort Lessees Assoc • Saint Petersburg, FL, US
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Job Description

Job Description

Benefits / Perks

Career Advancement Opportunities

Competitive Compensation

Job Summary

About the Role :

We are seeking a friendly, organized, and detail-oriented Front Desk / Reservationist to join our team at the Hideaway Sands Resort. As the first point of contact for our guests, youll play a key role in ensuring a smooth and welcoming experience from reservation through checkout. If you enjoy working in a dynamic hospitality environment and have excellent communication and administrative skills, wed love to hear from you!

Key Responsibilities :

  • Greet and assist guests via phone, email, or in person with professionalism and courtesy
  • Provide information about resort services, availability, and local attractions
  • Handle reservation requests, changes, and cancellations accurately using our reservation system
  • Perform data entry, retrieve information, and maintain organized records and files
  • Coordinate with housekeeping and maintenance staff to ensure all units are clean, tidy, and fully operational for arriving guests
  • Sort and distribute incoming mail and deliveries
  • Maintain office organization and assist with clerical tasks as needed
  • Ensure guests are informed about and comply with resort policies
  • Perform additional duties as assigned

What Were Looking For :

  • Strong communication skills with a clear professional speaking manner
  • Knowledge of standard office procedures, etiquette, and basic computer functions
  • Accurate typing and data entry skills
  • Ability to multitask, stay organized, and adapt in dynamic environment
  • Excellent attention to detail and ability to handle routine math calculations
  • Polite and patient customer service demeanor, especially under pressure
  • Ability to follow written and verbal instructions
  • Previous front desk, administrative, or hospitality experience preferred

    • Apply Now :

    If youre passionate about hospitality and enjoy helping others while working in a friendly and supportive environment, we invite you to apply today!

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    Front Desk Agent • Saint Petersburg, FL, US