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IT Business Analyst

IT Business Analyst

Premier Truck RentalFort Wayne, IN, US
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Job Description

Job Description

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site.

POSITION SUMMARY

The IT Business Analyst plays a key role in bridging the gap between business needs and technical solutions within the organization. The IT Business Analyst will analyze and document business requirements, identify solutions, and support project implementations to improve business processes, efficiency, and technology use.

COMPENSATION

This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.

RESPONSIBILITIES :

Requirement Gathering and Analysis :

  • Engage with stakeholders to understand business needs and gather requirements.
  • Document and analyze business processes, identifying areas for improvement.
  • Translate business needs into functional and technical specifications for IT teams.

Solution Design and Documentation :

  • Develop and propose solutions that meet business requirements, aligning with organizational goals.
  • Collaborate with IT and development teams to design, document, and test solutions.
  • Create detailed documentation, including business requirements documents (BRDs) and functional specifications.
  • Project Support and Coordination :

  • Work closely with project managers to support project planning, scheduling, and execution.
  • Coordinate with cross-functional teams (development, QA, etc.) to ensure requirements are implemented accurately.
  • Assist in change management activities to ensure smooth transitions for users.
  • Testing and Quality Assurance :

  • Develop test cases and participate in system testing to ensure solutions meet business requirements.
  • Conduct user acceptance testing (UAT) with end-users and gather feedback for further improvements.
  • Troubleshoot issues during testing phases and collaborate on solutions.
  • Data Analysis :

  • Use data analysis techniques to evaluate the impact of IT solutions and identify further improvements.
  • Provide insights and data-driven recommendations to stakeholders.
  • Stakeholder Communication and Training :

  • Serve as a liaison between business stakeholders and technical teams.
  • Communicate project updates, timelines, and risks effectively to all stakeholders.
  • Train users on new systems and provide support during and after implementation.
  • Build and maintain a working relationship with business partners.
  • REQUIREMENTS

    MUST HAVE

  • 2-5 years of experience in business analysis or related field within IT.
  • Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience.
  • Strong understanding of business processes, systems analysis, and IT infrastructure.
  • Excellent analytical, problem-solving, time management, organization and communication skills.
  • Familiarity with data analysis tools (e.g., Excel, SQL).
  • Familiarity with project management frameworks and tools (e.g., Agile, Scrum, JIRA).
  • Experience with requirements gathering, documentation, and UAT.Hands-on experience working in cross-functional teams and on IT projects.
  • Knowledge of software development lifecycle (SDLC) methodologies.
  • A proactive mindset, with a focus on continuous improvement and value-driven project outcomes.
  • Ability to adapt quickly in a fast-paced, changing environment and respond to shifting priorities.
  • NICE TO HAVE

  • Technical knowledge in areas like software development, systems integration, and data management.
  • Experience with CRM, ERP, Fleet Management, Transportation Management, Customer Experience, and Marketing platforms is all a plus
  • LOCATION

  • Onsite in Fort Wayne, IN
  • Operating hours for PTR's offices are Monday–Friday, 8 : 00 a.m. – 5 : 00 p.m. ET

    9138 Bluffton Road, Fort Wayne, Indiana 46809

    EMPLOYEE BENEFITS

    Wellness & Fitness : Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered!

    Exclusive Employee Perks : PTR Swag & a Uniform / Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more!

    Positions with incentives (Commissions, or Bonuses, or Profit Sharing) : At PTR, we believe in rewarding success, whether you are in sales earning commissions, or in service and earning profit sharing. Not every position has commission or profit sharing, so ask your recruiter about these amazing incentives.

    Comprehensive Benefits—Starting Day One :

  • Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
  • 401(k) matching & long-term financial planning
  • Paid time off that lets you recharge
  • Life, accidental death, and disability coverage
  • Ongoing learning & development opportunities
  • Training, Growth & Recognition

    We partner with Predictive Index assessment tool that helps identify a candidate's natural behavioral drives, such as dominance, extraversion, patient, and formality. It's used in recruiting and throughout the life cycle of an employee to support employee development and engagement.

    Culture & Connection—More Than Just a Job

    At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through :

  • PTR Field Days & Team Events
  • The Extra Mile Recognition Program
  • PTR Text Alerts & Open Communication
  • Premier Truck Rental Is an Equal Opportunity Employer

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    If you need support or accommodation due to a disability, contact us at recruiting@rentptr.com —we're here to help.

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    It Analyst • Fort Wayne, IN, US