Clinical Services Clerk

Clinical Services Clerk

The Clinical Services Clerk performs office duties such as typing, answering telephones, photocopying, greeting patients, and other duties as needed.

Essential Functions of the Role :

• Answers telephone and refer calls to appropriate personnel, take messages, and / or answer questions concerning department.
• Schedules appointments.
• Greets or directs patients and visitors; provide directions and / or answer questions.
• Gathers information from patient and other areas to complete necessary forms for department such as registration and requisitions.
• Maintains related departmental records such as number of patients, types of tests, requisitions of tests, billing slips, insurance logs, etc.
• Types various simple forms, reports, and charts.
• May enter data such as patient or billing data into CRT verifying for accuracy and making corrections as necessary.
• Creates file for new patients, updates files as necessary to remain current.

Key Success Factors :

Qualifications :