Deputy Program Manager

Deputy Program Manager

The Deputy Program Manager supports our Federal Contract located in Pocatello, Idaho in planning, staffing, interviewing, selecting, evaluating, training, monitoring, and assisting with directing Contractor staff. The Program Manager shall manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and for providing metrics and reports to FBI Managers. This is onsite in Pocatello, ID and an active Top Secret clearance is required to be considered for this position.

Responsibilities

Essential Duties & Responsibilities :

Responsibilities include, but are not limited to the following :

• Review program request documents, create initial program, or task plan through requirement and create project charter.
• Review functional / non-functional requirements, create communication and risk plan, and update overall program or task plans.
• Review tasks lists and estimates, create resource plans, review detailed design specifications, and update program plans.
• Assist with coordinating and scheduling user acceptance testing.
• Update task documentation and create task closure documents.
• Provide PMI project management principles to plan, execute and finalize IT projects according to SDLC with scope, budget, and schedule.
• Run complex projects / programs from design and development to production.
• Define resources loading and schedule for project / program implementation.
• Create strategies for risk mitigation and contingency planning.
• Plan and schedule project deliverables, goals, and milestones.
• Direct and oversee Contractor project engineering teams and manage conflict within the Contractor groups.
• Document functional requirements for hardware and software.
• Perform Contractor team assessments and evaluations
• Efficiently identify and solve project issues.
• Design and maintain technical and project documentation.
• Create cross-functional and / or cross-segment teams.
• Shall have strong experience with Microsoft Office products, Project, and SharePoint and be comfortable manipulating data in various formats to create project reports and tracking mechanisms suitable for presentation to FBI Executive management.
• Manage the development of high-quality solution in multiple technology stacks simultaneously using the latest technologies, techniques, and industry best practices.
• Analyze requirements and works collaboratively to design new
• Participate in Scrum
• Manage backlogged projects with Federal
• Manage and assist in the creation of technical proposals, cost estimates, and technical / procedural / programmatic documents.
• Oversee the performance of software development.
• Create and manages project
• Coordinate and assist in the creation of weekly and monthly
• Interface with customers and
• Works closely with the program manager and customer to deliver high quality solutions on schedule and on
• Other duties as assigned.

Qualifications

Qualifications :

Active DoD Top Secret clearance.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.