Food and Beverage Operations Manager

Position Overview :

The General Manager / Operations Maanger will oversee all aspects of the restaurant’s daily operations, including front- and back-of-house management, financial performance, staff development, and guest satisfaction. The ideal candidate is a hands-on leader with a strong background in upscale dining and beverage programs, who thrives in a fast-paced, hospitality-driven environment.

Key Responsibilities :

Lead and manage all restaurant operations, including FOH and BOH teams

• Oversee budgeting and all management of communications with the office with accounting / systems

Maintain and enforce high standards of service, cleanliness, and hospitality understanding the steps of service

Manage scheduling, labor costs, and inventory control for beverage and restaurant operations

Collaborate with culinary to execute seasonal menus based on performance

Oversee staff hiring, training, and performance evaluations including timely conversations and documentation

Cultivate a guest-first culture and respond effectively to customer feedback and maintain VIP relationships

Analyze financial reports and create budgets to ensure profitability and cash conversion cycles

Ensure compliance with health, safety, and liquor laws

Qualifications :

7+ years of senior management experience in upscale restaurants, hotels, or event-driven venues

Proven success managing   high-volume service and large-scale events (100+ guests)

Strong background in hospitality leadership, guest relations, and team development

Excellent communication, organizational, and multitasking skills

Deep knowledge of wine, spirits, and contemporary dining trends

Experience with POS, event planning, and inventory management software

Professional presence and a calm, solutions-focused leadership style

Flexibility to work evenings, weekends, late nights and holidays as required by events and operations