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Network Technician

Network Technician

Software People, Inc.Columbia, SC, United States
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Phone / Skype Hire. Onsite from day 1. Travel required

Location : Columbia, SC

Duration : 12+ months

Responsibilities

  • Install and implement LAN and wireless infrastructure including switches, cabling, APs, and other components.
  • Troubleshoot and resolve moderately complex network issues and implement root cause prevention.
  • Monitor and optimize network performance, document incident resolution paths.
  • Maintain and update SOPs, diagrams, and technical documentation.
  • Assist in hardware / network design, configuration, and infrastructure planning.
  • Maintain a complete and updated network equipment inventory and assist in lifecycle planning.
  • Evaluate new networking technologies and provide integration recommendations.

Facilities and Dashboard Support Tasks :

Collaborate with Facilities and Finance to update the master inventory of locations, including :

  • Property ownership
  • Address, county, square footage, network bandwidth.
  • Parking details, access control systems
  • Price / cost, DSS positions assigned to facility.
  • Work directly with James on floor plan / system inventory updates.
  • Add details to office floor plans including workstations and equipment placements.

    • Produce and maintain a centralized dashboard that :

  • Displays all facility data.
  • Provides links to floorplans (PDF / CAD)
  • Pulls in personnel count, facility components, and system data.
  • Ensure facility data is well-documented and available in reportable format.

    • Additional Project-Based Tasks :

  • Perform physical audits and cleanup of network closets, labeling and organizing to industry standards.
  • Update and maintain CAD / PDF "as-built" network diagrams, including cable pathways, patch panels, and rack layouts for all 68 DSS office locations.
  • Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection.

    • Deliverables :

    Network closet audit reports (with before / after photos and patch documentation).

    Up-to-date floorplans with workstations and network layouts for 68 offices.

    Monthly summary of activities, hours worked, and progress.

    SOPs and documentation for patching and network closet standards.

    Dashboard implementation and associated facility data.

    Skills Needed

  • Basic to moderately complex knowledge of data network services and data communications.
  • Moderately complex to complex knowledge of methods of data network design and equipment configuration requirements.
  • Moderately complex to complex knowledge of office automation systems, information processing operations, fiber optics, and microcomputer hardware / software as they relate to the latest trends in data networks connectivity.
  • Moderately complex to complex knowledge of computer system analysis, design, testing, debugging, and maintenance techniques.
  • Ability to assist with presenting technical and non-technical reports in a clear and concise manner.
  • Advanced network configuration & protocol knowledge.
  • Skilled in cable management, patch panels, fiber optics, and troubleshooting in telecom / network closets.
  • Ability to produce clear, comprehensive documentation of configurations, procedures, and incident log.
  • Familiarity with wireless infrastructure, cloud networking (SD-WAN, Azure), and VoIP technologies.

    • REQUIRED EDUCATION :

    A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.

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    Network Technician • Columbia, SC, United States