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Senior Project Manager (Chicago)

Senior Project Manager (Chicago)

Critical MassChicago, IL, United States
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Senior Project Manager

Are you a technically savvy and strategic thinker who excels at translating complex development concepts into client friendly language? As our Senior Project Manager, you'll lead the delivery of robust digital solutions for globally recognized brandsensuring projects are delivered on time, within budget, and with exceptional quality, all while building strong client partnerships and expertly navigating technical challenges.

This role requires obtaining a Level 2 Security Clearance under U.S. government regulations. Only U.S. citizens or permanent residents (Green Card holders) are eligible to apply.

You Will :

  • Serve as the primary point of contact, ensuring clear communication between clients, internal technical teams, and vendors
  • Translate complex technical concepts (DevOps, frontend, backend, QA, platform, security) into accessible language for clients
  • Develop and manage detailed project plans, timelines, milestones, and budgets for technical initiatives
  • Coordinate and support ongoing maintenance, release management, and platform security
  • Oversee deliverables and anticipate project risks, keeping all stakeholders informed and empowered
  • Collaborate closely with client services while being hands on with technical teams (AEM, AWS, DevOps)
  • Drive consensus and resolve challenges within highly technical environments
  • Foster a positive, results driven culture across teams

You Have :

  • 6+ years of experience managing complex technical projects (IT, infrastructure, DevOps, SaaS, or platform environments)
  • Proven ability to lead multidisciplinary technical teams on medium to large scale initiatives
  • Exceptional communication skills, with the ability to translate technical language for clients and business partners
  • Strong organizational skills and attention to both detail and the big picture
  • Demonstrated expertise in budget management and resource planning
  • Experience identifying and mitigating technical project risks proactively
  • Confidence navigating both client services and highly technical project delivery
  • Exposure to creative workflows or UX is a plus, but a strong technical background is required

    • What We Offer :

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, and personal / sick days
  • Access to online services for families and new parents
  • Early Dismissal Friday's (off at 3 : 00 PM local time every Friday)
  • 12 Affinity Groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

    • Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

    Salary Range : $85,000 - $120,000 USD

    Critical Mass is an equal opportunity employer.

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    Senior Project Manager • Chicago, IL, United States