Certified Medical Assistant

Area of Interest : Allied Health

FTE / Hours per pay period : 1.0

Department : Cropp Clinic

Shift : Monday-Friday 8 : 00 AM- 4 : 30 PM

Job ID : 169564

Overview

Serves as a member of the Outpatient Clinic multidisciplinary team in the medical department to assess, plan, develop, coordinate and provide assessment, treatment, and support services to clients with severe and persistent mental illness. Provides direct care services to clients in rooming clients, completing prior authorizations, managing refills, administering injections, drawing blood for laboratory assessment, and directly supporting prescribers with a variety of client care needs.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few :

Expect paid time off, parental leave, 401K matching and an employee recognition program .

Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Direct Service and Support :  Provides direct support to prescriber (ARNP or Psychiatrist) in serving clients.  Collects basic vitals and completes medication reconciliation at each appointment with prescriber.  Responds to phone calls from clients, pharmacies, hospitals, and other entities and directly coordinates with provider regarding client needs.  Ensures clients have access to medication and / or refills in coordination with pharmacies, completion of prior authorizations, accessing samples, and utilization of the drug repository.  Arranges for required lab work according to protocol, including completion of blood draws.  Administers IM injections according to protocol.  Follows up on orders, lab results and medication prescriptions for all clients.  Properly destroys medications according to protocol.  Mediate conflicts related to client services between providers, parents, clients, and / or the agency relative to the identified needs of the clients.  Provide crisis intervention, as needed.  May assist provider in transcribing, administering, evaluating, and recording psychotropic medications prescribed  Educate and support client’s families and advocate for client’s rights. Documentation :  Aid in evaluation and charting of psychotropic medication effectiveness, complications, and side effects (i.e. progress notes, treatment plans, assessments, release of information, authorization for services, client change forms, face sheets, etc.).  Documents in compliance with regulatory, billing, and agency standards.  Accurately enters client information in to the electronic health record system, paper files, and shared drive folders(s) to ensure an efficient medical records and billing processes.

Coordination :  Refers to and communicates with numerous entities including primary care, pharmacies, Integrated Health Home, residential Services, and community based services.  Assists in or leads the coordination of inpatient recommendations when necessary  Professionally and effectively present information and respond to questions from clients, medical professionals, management staff, and the public.

Qualifications

Education : Bachelor’s degree preferred.

Experience : Prefer 1 year experience in mental health field.

License(s) / Certification(s) : Active certification as Certified Medical Assistant or; License in Practical Nursing in Good standing and in the state of Iowa.

Knowledge / Skills / Abilities : Professional, Ethical, Accountable, Interpersonal Skills, Teamwork, Communication-written and verbal, Planning and Organizing Skills, Flexibility, Managing priorities / deadlines, client focused. Microsoft Office- Word, Excel, Outlook and Electronic Health Record. Speak, read, and write fluent English with ability to write legible entries in case notes and complete required written assignments.

Other : Use of usual and customary equipment used to perform essential functions of the position.