Talent.com
serp_jobs.error_messages.no_longer_accepting
Customer Support Supervisor

Customer Support Supervisor

VirtualVocationsOakland, California, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Support Supervisor to lead and mentor the Customer Support team while handling complex technical escalations.

Key Responsibilities

Supervise and develop the support team, aligning workflows and communication standards

Serve as an escalation point for complex customer issues and troubleshoot advanced problems

Monitor KPIs and drive process improvements for scalable operations

Required Qualifications

4+ years of experience in software support or technical customer success

1-2+ years in a supervisory or coaching role

Strong technical troubleshooting skills with ERP or Property Management Systems

Ability to use SQL and read system logs

Experience in managing support teams across multiple product lines is preferred

serp_jobs.job_alerts.create_a_job

Customer Support • Oakland, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Phone Customer Support Specialist

Phone Customer Support Specialist

VirtualVocationsSan Francisco, California, United States
serp_jobs.job_card.full_time
A company is looking for a Phone Customer Support Specialist (Latin America Contractor).Key Responsibilities Monitor support channels and respond to inbound customer requests via phone Implement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Team Lead with CJIS Certification

Customer Support Team Lead with CJIS Certification

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsOakland, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Specialist working Pacific Time hours.Key Responsibilities : Manage high call volumes and respond to customer inquiries via phone, chat, and email De-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Support Services Specialist

Support Services Specialist

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a Support Services Specialist to enhance customer experiences and resolve issues.Key Responsibilities Support customers by handling calls and email requests, resolving so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Customer Support Associate

Seasonal Customer Support Associate

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Seasonal Teammate to assist during the holiday rush.Key Responsibilities Provide outstanding customer service by answering inquiries and resolving issu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Analyst

Customer Support Analyst

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Analyst II to provide exceptional customer service and technical support.Key Responsibilities Follow up with customers to resolve issues and provide ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
User Support Manager

User Support Manager

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsOakland, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Customer Support.Key Responsibilities Lead and mentor a team of support agents, focusing on performance metrics and team development Oversee daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Specialist

Senior Customer Success Specialist

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Specialist responsible for managing client incentive and recognition programs. Key Responsibilities Ensure smooth operation of client programs an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Associate

Customer Support Associate

VirtualVocationsSan Francisco, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via email and phone Work cross-functionally to resolve customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Federal Customer Support Engineer

Federal Customer Support Engineer

VirtualVocationsHayward, California, United States
serp_jobs.job_card.full_time
A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Service Lead

Customer Service Lead

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Lead for Luxury Stores Customer Service.Key Responsibilities Provide coaching to Customer Service Associates (CSAs) and Lead team members to ensure per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocationsSanta Clara, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Technical Support Customer Success Manager

Senior Technical Support Customer Success Manager

QualysFoster City, CA, United States
serp_jobs.job_card.full_time
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Technical Support Customer Success Manager will be responsible for managing key ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Service Center Support Specialist II.Key Responsibilities Verify and validate documentation to ensure compliance with regulatory requirements and company policies Upda...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Implementation Specialist

Customer Implementation Specialist

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Implementation Specialist to join their Activation Services team in a remote work opportunity. Key Responsibilities Manage EZLynx implementation projects, ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
MyChart Customer Support Representative

MyChart Customer Support Representative

VirtualVocationsConcord, California, United States
serp_jobs.job_card.full_time
A company is looking for a MyChart Service Desk Agent.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients with activati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Support Representative

Customer Support Representative

VirtualVocationsFremont, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Representative who can thrive in a fast-growing environment.Key Responsibilities Ensure long-term customer satisfaction through a customer-centric mind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Chat Support Specialist

Customer Chat Support Specialist

VirtualVocationsHayward, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Chat Support Representative to enhance customer service experiences in mental health wellbeing. Key Responsibilities Respond to incoming chats and calls, provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours