Digital Storyteller - Social Media Coordinator

Digital Storyteller - Social Media Coordinator

The City of Fishers Parks and Recreation Department is seeking a full-time Digital Storyteller - Social Media Coordinator to provide communications and implementation support to the Parks and Recreation Department and all of its brands. This position primarily supports the department through digital communications platforms, multimedia production, and marketing and administrative support. This position requires day-to-day management of Fishers Parks social media channels including but not limited to digital storytelling for Fishers Parks, Fishers AgriPark, Fishers Farmers Market, Nickel Plate District Amphitheater, and Maker Playground. This is a full-time position, working 35 hours per week on-site in the office or at city-sponsored events. Must be available some nights and weekends, particularly through summer months. Remote work is NOT available for this role.

Examples of Duties :

• Execute all social media content creation and assist with digital communications and marketing, including drafting and creating, posting, and scheduling all social media for the department.
• Assist the Marketing & Communications Manager with the strategy, development, and implementation of the department's events, programs, and initiatives on social media channels (Facebook, Instagram, X, YouTube, TikTok, etc.).
• Create engaging digital content, including videos, photos, and graphics for social media and web platforms.
• Draft, design, and send mass email communications and e-newsletters to stakeholders, residents, and businesses.
• Support initiatives and campaigns as directed through marketing, digital communications, and promotional support.
• Proactively seek marketing assets in order to create digital and print content for social media and promotional purposes (capturing photo and video content on site at events and in our parks)
• Monitor and report on trends, analytics, and insights related to social media engagement via monthly reporting. Research and implement best practices for enhancing digital communications.
• Assist with media relations tasks including authoring media materials, fulfilling photo requests, coordinating interviews and video shoots, etc.
• Learn the City of Fishers' digital software tools to effectively execute tactics including Delivra, Sprout Social, Wordpress, Brandfolder, Canva and others.
• Provide on-site event support, including but not limited to, event set up and tear down, social media posting during the event, event photography, and other duties as needed. Includes nights and weekends.
• Provide administrative support to the department including, but not limited to, managing the purchasing, ordering, and acceptance of materials; distributing promotional materials; interacting with stakeholders in person or via phone or email as a representative of the City; and preparing and distributing campaign materials.

Minimum Qualifications :

Important Information :