HR Records and Onboarding Specialist
Provide customer service for Human Resources as the first point of contact for campus regarding records related inquiries and training. Additionally, supporting employees, retirees, and applicants who need assistance with benefits and retirement, leave management, employee relations, employment, compensation, and other Human Resources disciplines.
Utilize HR resources in tandem with issue tracking tools to contribute to daily team operations of the HR Service Center in support of employees, retirees, and applicants who submit inquiries and requests via phone, email, USPS, online portal and in person. These inquiries and requests extend across benefits and retirement, leave management, employee relations, employment, compensation, and other HR related facets.
Perform specialized work, specifically to include record retrieval, open records requests, audits, time and absence, background checks, I-9s, and various reports in the interest of maintaining digital personnel files within the university's HRIS and legacy systems to ensure compliance with all applicable state employment laws and retention statutes.
Serve as a subject matter expert to campus and provide advanced assistance and training to departments regarding time and absence, I-9s, E-Verify, background checks, and or interpretations of policies and procedures.
Other duties as assigned.
Bachelor's degree in human resources, business administration or equivalent and two years' experience OR High school diploma or GED and six or more years' experience working in human resources.
Excellent communication and collaboration skills, verbal and written.
Experience working in a fast-paced, high volume contact center.
Proven track record of leveraging analytical skills to achieve results.
Demonstrated experience in timekeeping and payroll, including payroll report reconciliation.
Experience in managing and protecting confidential records, data, and information.
Proficiency in conducting research across different data repositories and working with detailed data reports.
Advanced knowledge of MS Office, HRIS systems, such as Workday or similar HRIS systems.
Intermediate knowledge of MS Teams, and Zoom, or similar platforms.
Must be authorized to work in the United States on a full-time basis for any employer.
Fluent in English and Spanish, written and verbal.
Experience processing the State of Texas Prior Service requests for incoming and outgoing employees.
Working knowledge of basic employee benefits administration, and processing Form I-9s.
Knowledge of the state of Texas and Federal regulatory HR laws.
$50,000
Standard office.
Resume / CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Onboarding Specialist • Austin, TX, US