Alarm Monitoring Coordinator - Part Time (5AM-10AM)

Overview

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance system installed at the customer location, the Coordinator will perform regular scheduled virtual security checks / tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions. This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, in a fast-paced, technology-driven environment.

What's in it for you?

• Shift Hours : Based on availability and labor demands
• Uncapped employee referral bonuses
• Customer-focused, energetic and engaging work culture
• Training provided

Starting Pay Rate : $20.00 Per Hour (not including shift differential)

Location : On-site in office

Shift Differential

Monthly Performance Bonus

Interface's Interactive Security Operations Center Coordinators are eligible for the Monthly Bonus Award Program after 90 days of active employment. Bonuses can be up to $100 per month based on metrics and eligibility criteria.

Start Dates Available

Training is scheduled biweekly. Pre-employment drug screening and background check results are required.

Responsibilities

Qualifications

Work Environment

iSOC Coordinators work in a state-of-the-art security monitoring operations center with advanced video surveillance, two-way audio communication, and monitoring software. Employees handle multiple security events and use automation and software integrations to support operations.

Interface Systems is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or other protected characteristic. Such actions include employment decisions, recruitment, training, and related activities. If you need an accommodation during the application or interview process due to a disability, please contact recruiting@interfacesys.com.

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