Truck Driver - Crew Leader

Job Summary :

We are seeking a motivated and experienced Crew Leader to join our growing team at Wakefield Moving & Storage. The Crew Leader is an experienced driver and leader that plays a critical role in managing day-to-day moving operations by supervising team members, coordinating logistics, and ensuring a high standard of service. You will be responsible for delegating tasks, training team members, resolving issues in real time, and serving as the communication bridge between employees and management.

The ideal candidate has prior experience in the moving, transportation, or logistics industry, strong leadership skills, and a passion for delivering excellent customer service.

Key Responsibilities :

• Assign tasks to crew members based on individual strengths and job requirements
• Supervise moving crews on-site to ensure smooth and timely operations
• Ensure quality of service by conducting regular checks during and after each job
• Provide training and mentorship to new and existing crew members
• Communicate effectively with customers and address any concerns professionally
• Serve as the primary point of contact between the crew and management
• Load, unload, and transport customer belongings safely and efficiently
• Oversee proper use and care of moving equipment, tools, and company vehicles
• Monitor job performance and provide feedback to support continuous improvement
• Ensure compliance with safety policies, procedures, and industry standards

Qualifications :

• Minimum 5 years of experience in moving, logistics, or related industry, including time as a straight truck driver
• At least 2 years of supervisory or team lead experience preferred
• Valid driver's license (CDL a plus, but not required)
• Ability to lift 50-75 lbs and perform physical labor for extended periods
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Reliable, punctual, and able to work flexible hours (including weekends)

Key Skills :

• Leadership & Team Management
• Communication & Customer Service
• Problem Solving & Decision Making
• Adaptability & Resilience
• Attention to Detail & Safety Awareness

Work Environment :

Crew Leaders primarily work on-site at customer locations, in company trucks, and occasionally in storage facilities. The role involves both indoor and outdoor work and requires the ability to adapt to various moving conditions and environments.

Why Join Us?

• Competitive pay + overtime opportunities
• Paid Time Off : Vacation and Holidays!
• Health;
• Dental;
• Vision Insurance;
• 401(k) match;
• Life Insurance : Basic and Supplemental;
• Short-Term Income Protection and Long-Term Disability (LTD);
• Referral program;
• Tuition reimbursement;
• Parental Leave;
• Paid Sick Time;
• Opportunities for growth and advancement
• Supportive team environment
• Hands-on training provided