Guest Service Representative

Amy Cakes Inc.Smyrna, TN, US

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Job Description

Nothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives to gear up for our holiday season! We're looking for smiling, friendly and super positive employees to bring joy to guests with cake! This is considered a seasonal position.

Perks include :

Perfect hours for a balanced work schedule; closed on major holidays!
Employee Discounts on Bundt Cake and Retail
Casual Uniform
Fun and joyful environment

Part-time GSRs will be scheduled 5-15 hours per week Monday-Sunday. Must have the flexibility to work two or more morning and evening shifts. Shifts times may vary, but typically are 8 : 30am - 2pm or 2pm - 7 : 30pm. Friday through Sunday and holiday availability are required.

Bakery hours are Monday-Saturday 9am - 7pm, Sunday : 11am-4pm

Nothing Bundt Cakes Core Values :

Servant’s Heart

Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

Keeps the good of the team or guest ahead of personal interests or gain.

Displays humility and empathy in interactions with others.

Spirit of a Champion

Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

Operates with a strong sense of urgency and adheres to NbC brand standards.

Genuine Connections

Projects warmth, enthusiasm, and optimism that attracts others.

Builds positive, productive relationships with all team members.

Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills, and Abilities :

Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

Enjoys interacting with diverse people and excels at providing a superior guest experience.

Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.

Is diligent, organized and self-motivated.

Has the ability to understand and carry out oral and written instructions and request clarification when needed.

Is comfortable with new technology and has the ability to operate a point-of-sale system.

Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.

Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements :

Applicants must be 16 years of age or older.

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

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Guest Service Representative • Smyrna, TN, US