Remote Inbound Retention Specialist
VirtualVocationsErie, Pennsylvania, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Weekend Team - Inbound Retention Specialist - Sales - US - Remote.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while logged into an inbound phone queue
Highlight ad performance metrics to demonstrate value to clients
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business (preferred)
Ability to handle tough conversations professionally
Strong time management and organizational skills
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Retention Specialist • Erie, Pennsylvania, United States
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