Job Description
Job Description
Commercial Sales Consultant
Position Summary : Commercial Sales consultants are responsible for all aspects of the car sale from lead generation to car delivery. They are expected to have a great understanding of the product and be able to articulate product specifications to the customers.
Requirements :
- Exhibit high level of commitment to customer satisfaction.
- Keep abreast of new products, features, accessories, etc., and their benefits to customers
- Know and understand equity and values, and can explain depreciation to the customer
- Must be 25 years of age or older
- Valid driver’s license and CLEAN driving record
- Strong organizational skills
Job Responsibilities :
Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lotAssist customers in selecting a vehicle by asking questions and listening carefully to their responsesFully explain product performance, application, and benefits to prospective clientsDescribe all optional equipment available for customer purchaseOffer test drives to all prospects while following dealership procedure to obtain proper identification from customer prior to test driveEstablish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet and exceed those goalsAttend product and sales training courses as requested by sales managerWrite complete sales orders and process paperwork in accordance with established dealership policiesPrepare sold vehicles for customer delivery prior to customer arrivalDeliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperworkIntroduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service departmentFollow up on all post-delivery items, tag / title work, “we-owes”, and special requests to be sure that all customer expectations are metMaintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfactionNot limited to this list of duties