Manager of Information Technology

Join to apply for the Manager of Information Technology role at Digital Monitoring Products

6 days ago Be among the first 25 applicants

Brief Description

The Manager of Information Technology's primary responsibility is to oversee the streamlined operation of the IT department and to ensure it aligns with the business objectives of the organization. This individual's principal goals are to manage the on-going operation of IT services and to attain all service levels for the department. This role involves strategic planning, team management, vendor coordination, input into budgeting, process development and maintaining compliance with industry standards. This role will focus on problem solving and planning efforts in support of operational excellence for our technology environments and infrastructure. They will have financial input responsibility for annual budgets, requiring advanced planning before each fiscal cycle. The IT Manager will be responsible for ensuring the smooth and efficient delivery of all operational and infrastructure processes, managing, and motivating a team of employees, and implementing strategies to enhance productivity and reduce costs

Reports to : Director of Information Technology

Hours : 8 : 00 a.m. - 5 : 00 p.m., Monday-Friday, additional time as required.

Qualifications

• Bachelor's degree or equivalent experience in Computer Science, Information Technology or related field.
• At least four years' experience working in Systems Analysis or related field.
• Strong ability to lead a team, coach, train, hire, and guide a Service or Help desk daily operations.
• Experience with Enterprise Software system, Software as a Service (SaaS) and web-based applications.
• Experience in analyzing and documenting business, system, and IT processes. Demonstrated ability to bring clarity to processes that may not be well understood.
• Experience with telecommunications VoIP systems, administration and configuration.
• Experience with mobile device management.
• Strong Knowledge of Mac and Windows operating systems.
• Well-Developed interpersonal, organizational, and problem-solving skills. A team player with a desire to provide a high level of customer service.
• Sound understanding of operational processes coupled with proven business and analytical skills.
• Ability to manage multiple projects, while ensuring that commitments and timetables are met.
• Ability to keep information in confidence.
• Excellent communication skills to include :
• Composure and confidence for executive customer support role
• Seeks prompt feedback to ensure accurate communication
• Active listening to input from client / user / staff / peer
• Expresses ideas effectively to various organizational levels
• Communicates in a solution-oriented fashion
• Accept and benefit from constructive criticism
• Professional and diplomatic communication skills, verbal and written
• Ability to be a thought leader, strategic thinker, and an integrator of people and processes.

Typical Duties And Responsibilities

EOE / Vet / Disabled

Summary

Onsite medical clinic for employee, spouse and family members, 18 and under, living at home; Medical, Dental, 401k, Life Insurance, Short and Long Term Disability, paid vacation / holidays) plus some not so usual (free security system, free UPS shipping), so you don't have to worry about self or family.

Seniority level

Employment type

Job function

Referrals increase your chances of interviewing at Digital Monitoring Products by 2x

Sign in to set job alerts for "Information Technology Supervisor" roles.

Continue with Google

Continue with Google

Senior Manager, Employee Services Product Delivery

J-18808-Ljbffr