Talent.com
Health Navigator, Sexual Health

Health Navigator, Sexual Health

Fenway HealthBoston, MA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Apply

Job Type

Full-time

Description

Reporting to the Sexual Health Program Manager, the Health Navigator provides outreach, risk-reduction counseling and HIV / Hepatitis C / STI screening services, check-in, and linkage to care services with a focus gay, bisexual and other men who have sex with men (MSM), transgender and gender nonconforming populations and people who inject drugs (PWID).

Primary Responsibilities :

Client Engagement

  • Following the workflow, register and check-in patients during walk-in hours
  • Communicate with the navigators, nurses, and providers about patient's needs after they are checked into the Epic system
  • Answer the Sexual Health Hotline to screen and triage callers

Provide Direct Services in Clinic

  • Always create a non-judgment, patient centered atmosphere for patients
  • Discuss basic HIV and STI prevention information and the importance of accessing care with patients (with a focus on our priority populations)
  • Complete demographic and risk assessment forms in Epic to understand the patient's risk factors while using motivational interviewing techniques to ascertain needed information
  • Conduct serum testing for HIV, HCV and syphilis, performing phlebotomy
  • Create specimen collection forms that are sent to the Massachusetts State Lab and Quest Lab orders
  • Communicate with providers, nurses, and other navigators about patient's care throughout clinic
  • Document results to patients by accessing the Massachusetts State Lab Electronic Laboratory Reporting and Communication, according to established workflows
  • Ensure forms are completed within the established timeframe
  • Follow-up as needed to ensure patient's needs are met
  • Provide extended or multi-session counseling sessions for HIV-positive and high-risk HIV-negative clients when appropriate, including with evidence-based interventions
  • Perform Health Navigation, making supported referrals, and accompanying clients to service sites when appropriate, to address the full spectrum of client needs

    • Outreach (outside of clinic)

  • Participate in program planning through interdisciplinary team meetings to design and implement community outreach initiatives and screening events to reach members of at-risk communities
  • Assist with outreach events, as needed

    • Participating in Planning and Implementation of New Initiatives

  • Collaborate with clinical providers to coordinate culturally competent referrals
  • Attend continuing education seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in prevention services.
  • Assist in drafting / editing program materials
  • Make connections and build referral relationships with Fenway Health providers and community organizations that serve the target populations

    • Agency Participatory Expectations :

  • Ensures all patients receive patient-centered, non-judgmental care
  • Suggests and participates in continuing quality improvement efforts
  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requests
  • Adheres to the highest principles of patient and client confidentiality
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
  • Attends all required meetings, in-services and professional trainings
  • Attends all regularly scheduled research meetings, trainings, forums and pertinent FCH staff meetings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities

    • Perform related duties as required

    Requirements

  • Minimum two years relevant work experience. Note : A bachelor's degree plus relevant experience may substitute for the minimum work experience requirement.
  • Willingness and ability to learn and perform phlebotomy (with prior competence preferred but not required)
  • Ability to handle multiple tasks, prioritize assigned duties, and keep written records
  • Ability to work independently and in small groups
  • Ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion
  • Ability to work effectively with diverse groups of individuals and communities at risk for HIV especially men who have sex with men, transgender people, injection drug users, people of color, those who are foreign-born and may be undocumented, and those who are homeless or unstably housed.
  • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and / or limited English proficiency.
  • Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

    • Preferred Qualifications :

  • Experience providing HIV or substance abuse education preferred but not required.
  • Strong interpersonal communication skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to meet deadlines and work within a team-based environment
  • Strong interest in LGBTQIA+ health

    • Physical Requirements :

  • Ability to meet the following physical requirements with or without reasonable accommodation :
  • Sit at a computer station for extended periods.
  • Ability to keyboard for extended periods.
  • Requires handling average-weight objects up to 15-20 pounds and occasionally assisting patients.
  • May work with blood or blood-borne pathogens and may require OSHA training.
  • Ability to travel to community events and venues, including bars and nightclubs, to perform outreach activities.

    • This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.

    We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

    LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

    Salary Description

    $23.74 - $26.10

    serp_jobs.job_alerts.create_a_job

    Health Navigator • Boston, MA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Clinical Psychologist - North Pembroke, MA

    Clinical Psychologist - North Pembroke, MA

    LifeStance HealthNorth Pembroke, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - With OB Physician

    Family Practice - With OB Physician

    Medicorp, Inc. dba Physician EmpireNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    Federally Qualified Health Center is seeking BC / BE Internists & Family Practitioners to join their team.Base salary : $230,000 for Primary Care & $240,000 for FM / OB. Positions available for general F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Archway Physician RecruitmentNot Specified, Massachusetts, United States
    serp_jobs.job_card.full_time +1
    Family Medicine opening near Boston, MA.Boston! Full time, permanent opening Employed opportunity Joining a well established community practice Amazing work / life balance 4 Day Clinical Work Week Ep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Greenbush, MA

    Clinical Psychologist - Greenbush, MA

    LifeStance HealthGreenbush, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Inspire HealthcareBoston, Massachusetts, United States
    serp_jobs.job_card.permanent
    Our community health center is seeking a Family Medicine Physician to join our growing primary care team.This role offers the best of both worlds : practicing community-based medicine with the suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Britt Medical SearchFramingham, Massachusetts, United States
    serp_jobs.job_card.permanent
    BE / BC Family Medicine Physician to serve as Medical Director,.Medical Director Responsibilities : .Provide clinical and administrative oversight including productivity, scheduling, clinical protocol ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    WhiteCap SearchNatick, Massachusetts, United States
    serp_jobs.job_card.permanent
    Combination of overseeing clinic provider staff at Milford and having own patient panel.Expect 70% clinical and 30% admin overseeing clinic and staff. Participate in meetings with medical leadership...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Plymouth, MA

    Clinical Psychologist - Plymouth, MA

    LifeStance HealthPlymouth, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ABA Clinician

    ABA Clinician

    Northeast Family ServicesHaverhill, MA, US
    serp_jobs.job_card.full_time
    Earn what you're worth, doing what you love!.Northeast Family Services is seeking.Massachusetts! Are you looking to grow in the field of applied behavior analysis? Our dynamic agency with gener...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Marshfield, MA

    Clinical Psychologist - Marshfield, MA

    LifeStance HealthMarshfield, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Health Navigator, Sexual Health

    Health Navigator, Sexual Health

    Fenway HealthBoston, MA, US
    serp_jobs.job_card.full_time
    Reporting to the Sexual Health Program Manager, the Health Navigator provides outreach, risk-reduction counseling and HIV / Hepatitis C / STI screening services, check-in, and linkage to care services ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    U.S. Air ForceNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    The first-rate healthcare the Air Force provides isn t just for our Airmen; it s also for their families.Responsible for continuing and comprehensive care, Family Physicians treat patients of all a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Medicorp, Inc. dba Physician EmpireNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    Outpatient in MA - 20 minutes to Boston.Boston Logan International Airport (BOS).Join a 30 year old multicultural Community Health Center serving diverse, medically under-served patients in and sur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Alpha Medical PartnersNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    Federally qualified community health center close to Boston is seeking a Family Medicine physician.Adult patients only, no Pediatrics. Outpatient only! Light call 1 : 6 or better.Comprehensive benefit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Gloucester, MA

    Clinical Psychologist - Gloucester, MA

    LifeStance HealthGloucester, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Pembroke, MA

    Clinical Psychologist - Pembroke, MA

    LifeStance HealthPembroke, MA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Goldfish Medical StaffingFramingham, Massachusetts, United States
    serp_jobs.job_card.permanent
    Family Medicine - FQHC Just 20 Miles from Boston!.Seeking a BC / BE Family Medicine physician to join their practice!.Start around 10am and work until 7pm once per week. Either 2 week-day call shifts / ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Enterprise Medical RecruitingNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    An academic medical center in central Massachusetts has an opening for a Family Medicine with Obstetrics Physician in our rural office practice, one hour from Boston. The ideal candidate will have a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Amergis Locum TenensNot Specified, Massachusetts, United States
    serp_jobs.job_card.permanent
    Coverage : September 2025 to March 31, 2026.Travel and Lodging (Flight, Hotel, Rental Car, Mileage).Malpractice insurance covered 100%.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    NOW Healthcare Recruiting (NP Now)Framingham, Massachusetts, United States
    serp_jobs.job_card.full_time +2
    Mission Centered Federally Qualified Community Health Center is looking for 3 Family Medicine Physicians in the Boston MA area!. Milford, Framingham or Worcester.English, Spanish and Portuguese.Exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30