Fulfillment Coordinator

Fulfillment Coordinator

The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, MIX : BAR and Niches & Nooks among other brands.

The Fulfillment Coordinator will play a key role in ensuring smooth and timely delivery of Maesa's products to our retail partners. This role supports the end-to-end fulfillment processfrom order allocation to final deliverywhile partnering closely with internal teams, third-party logistics providers, and major retail customers. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where accuracy and efficiency are essential to maintaining exceptional service levels. This role reports to the Director, Fulfillment. This role is based in NYC, and you will be expected in office 3 days a week, at minimum.

What You'll Do

• Manage A-Z of EDI and non-EDI order fulfillment, from the allocation of inventory to the delivery of PO's to retailer DCs for multiple brands and customers
• Manage routing of orders in customer portal and in Maesa TMS; troubleshoot to ensure on time delivery
• Monitor shipment status and communicate with Sales teams, brokers and warehouses to ensure service levels
• Create reporting related to pick up dates and identify any risks to in month shipments
• Monitor any issues related to missing ASNs, delayed PODs and work with IT EDI and TMS teams to resolve
• Spearhead compliance related tasks in partnership with 3PL and accounting teams to minimize chargebacks related to shipments
• Manage transfer orders, sample requests and orders related to out of aisle programs such as displays and endcaps
• Create any labels or packing lists as needed in various portals
• Manage cross function interaction with multiple teams within Maesa as well as final customers and 3PL's in different parts of the country.

What We're Looking For

What We Offer

$70,000 / yr - $80,000 / yr. Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance.

Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees.

Our Commitment to You

At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline. We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the "new" without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors all through a spirit of warmth and inclusivity. As set forth in Maesa's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.