Talent.com
Airport Customer Service Lead

Airport Customer Service Lead

UnifiSan Antonio, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Airport Customer Service Lead - SAT Alaska

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.

Job Summary :

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits :

  • Flight Privileges Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties :

  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations, and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies, and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment, and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.
  • Qualifications :

  • High School diploma, GED, or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
  • Preferred Qualifications :

  • Six months of relevant work experience in the aviation or ground handling services industry.
  • Physical Requirements :

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
  • Working Conditions :

  • Must be able to work in rotating shifts and hours, nights, weekends, and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.
  • Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

    serp_jobs.job_alerts.create_a_job

    Customer Service Lead • San Antonio, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Unit Service Representative

    Unit Service Representative

    Watermill ExpressFloresville, TX, US
    serp_jobs.job_card.full_time
    Watermill Express is the best tasting water available anywhere! We are the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.Watermil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Airport Customer Service Rep

    Airport Customer Service Rep

    TradeJobsWorkforce78264 San Antonio, TX, US
    serp_jobs.job_card.full_time
    We’re looking for a Airport Customer Service Rep to adapt to shifting priorities and business needs, maintain accurate records and documentation, and coordinate tasks to ensure deadlines are met.Ot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Aldi Customer Service Representative

    Aldi Customer Service Representative

    TradeJobsWorkforce78231 San Antonio, TX, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    Conduent State & Local Solutions, IncFloresville, TX, US
    serp_jobs.job_card.full_time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    United Airlines Customer Service Representative

    United Airlines Customer Service Representative

    TradeJobsWorkforce78227 San Antonio, TX, US
    serp_jobs.job_card.full_time
    We have an opening for a talented United Airlines Customer Service Representative to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaborativ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    American Airlines Customer Service Representative (Remote)

    American Airlines Customer Service Representative (Remote)

    TradeJobsWorkforce78228 San Antonio, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Airport Customer Service Rep - Earn up to $27 / hr

    Airport Customer Service Rep - Earn up to $27 / hr

    TradeJobsWorkforce78227 San Antonio, TX, US
    serp_jobs.job_card.full_time
    Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    American Airlines Customer Service Representative

    American Airlines Customer Service Representative

    TradeJobsWorkforce78239 San Antonio, TX, US
    serp_jobs.job_card.full_time
    Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionPoteet, Texas, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Insurance Agent- Sales, Customer Service

    Insurance Agent- Sales, Customer Service

    Freeway Insurance Services America, LLCLytle, TX, US
    serp_jobs.job_card.full_time
    Insurance Agent- Sales, Customer Service.Requisition Number : INSUR023840.Location : Lytle, TX 78052, USA.Sign-On Bonus Opportunity of up to $1,000 •. Lucrative incentive sales plans, bonuses and sales...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    British Airways Customer Service Representative

    British Airways Customer Service Representative

    TradeJobsWorkforce78232 San Antonio, TX, US
    serp_jobs.job_card.full_time
    Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Airport Customer Service Agent

    Airport Customer Service Agent

    TradeJobsWorkforce78297 San Antonio, TX, US
    serp_jobs.job_card.full_time
    As a Airport Customer Service Agent, you will be responsible for supporting airport operations and passenger services, including : assist passengers with check-in and boarding processes.Duties and r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Customer Service Representative, Full or Part Time

    Lead Customer Service Representative, Full or Part Time

    Circle KPleasanton, TX, US
    serp_jobs.job_card.part_time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    United Airlines Customer Service Agent

    United Airlines Customer Service Agent

    TradeJobsWorkforce78225 San Antonio, TX, US
    serp_jobs.job_card.full_time
    We have an opening for a talented United Airlines Customer Service Agent to assist passengers with travel inquiries and check-in. Interact with customers and colleagues in a professional manner.Inte...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzLa Vernia, Texas, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Lead

    Customer Service Lead

    GO Car WashSan Antonio, TX, US
    serp_jobs.job_card.full_time
    GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites!.At GO Car Wash, we're committed to providing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Team Lead

    Customer Service Team Lead

    Bass Pro ShopsSan Antonio, TX, US
    serp_jobs.job_card.full_time
    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    British Airways Customer Service Representative (Remote)

    British Airways Customer Service Representative (Remote)

    TradeJobsWorkforce78265 San Antonio, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Now hiring an experienced British Airways Customer Service Representative (Remote) to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30