On-Call Live Online ProducerVirtualVocations • Grand Rapids, Michigan, United States
On-Call Live Online Producer
VirtualVocations • Grand Rapids, Michigan, United States
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A company is looking for an On-Call Live Online Producer to provide customer service and technical support during live online webinars.
Key Responsibilities
Support various online webinar platforms and learn new ones as needed
Build relationships with clients and facilitators, ensuring clear communication and problem-solving
Troubleshoot technical issues and assist with administrative tasks during webinars
Required Qualifications
1+ years of experience in customer service and / or call centers
Some college education preferred
Proficiency with Outlook, Google Drive, and MS Teams
Ability to troubleshoot and adapt quickly in a fast-paced environment
Flexible schedule availability to accommodate an international audience
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