Sr. Product Security Incident Response Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a PSIRT Incident Responder, you will play a critical role in protecting Docusign’s products and customers by leading the response to product security incidents. You will coordinate cross-functional teams to investigate, contain, and remediate vulnerabilities and threats affecting Docusign’s products and services. Your expertise will help ensure timely communication, root cause analysis, and continuous improvement of our incident response processes. You will report on incident trends and partner with engineering, product, legal, and customer support teams to drive security best practices and maintain customer trust.

Responsibility

• Drive success of the company’s security objectives by leading the response to product security incidents and vulnerabilities
• Investigate, analyze, and coordinate resolution of product security issues in collaboration with engineering, product, legal, and customer support teams
• Ensure timely, compliant, and effective incident management, from initial triage through remediation and closure
• Communicate professionally and responsively with customers and stakeholders throughout the incident lifecycle
• Develop and maintain incident response processes, playbooks, and documentation to support continuous improvement
• Collaborate effectively with cross-functional teams, including Threat Intelligence and Penetration Testing, to strengthen overall product security posture

Job Designation

Hybrid : Employee divides their time between in-office and remote work. Access to an office location is required.

What you bring

Basic

Preferred

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations :

California : $140,000.00 - $225,075.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area) : $133,800.00 - $197,750.00 base salary

This role is also eligible for the following :

Global benefits provide options for the following :

Life at Docusign

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

Equal Opportunity Employer

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

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